Between beginning 18:33 and ending 18:54 UTC, some customers in the EU region experienced 500 errors or blank pages and missed alert notifications. Data will not be recovered.
We’ve resolved the issue with UI and alerts in the EU region. Services have returned to their normal operation.
To determine whether your account is hosted in the EU Region, please see the “Verify your account is based in EU region” section of our public documentation here: https://docs.newrelic.com/docs/introduction-eu-region-data-center#verifying-account