All systems are working normally
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New Relic platform
Status of New Relic products and features
Data Ingest
APM Agent
Browser Agent
Event API
Incident Intelligence API
Infrastructure Agent
Log API
Metric API
Mobile Agent
OTLP API
Trace API
Synthetics
Alert Notifications
APM
Browser
Infrastructure
Logs
Mobile
NRQL
Serverless
Synthetics
UI
Alerts
APM
Auto-Telemetry with Pixie
AWS Lambda Integration
Browser
Dashboards
Incident Intelligence
Infrastructure
Infrastructure Integrations
Logs
Lookout
Mobile
Open Instrumentation
Proactive Detection
Serverless
Synthetics
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
February 2025
No incidents reported for this month.
January 2025
No incidents reported for this month.
December 2024
resolved
Between 9:11 UTC and 9:42 UTC on December 18th, some customers in the US regions may have experienced issues accessing the UI. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
December 18, 09:47 GMT
investigating
Some customers in the US region may be experiencing the UI returning errors or not loading as expected. Data ingest and alert notifications are not impacted at this time. If you would like to create a support case linked to this issue please send an email to servicestatus@newrelic.com and a support case will be created for you.
December 18, 09:34 GMT
investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
December 18, 09:24 GMT
investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
December 18, 09:18 GMT
DEC 18, 09:18 - 09:47 GMT
resolved
Between 10:20 UTC and 11:00 UTC on December 10th, some customers in the US and EU regions may have experienced issues creating new dashboards. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
December 10, 11:17 GMT
investigating
We are investigating an issue that may impact the creation of new dashboards for customer accounts in the US and EU regions
December 10, 10:57 GMT
investigating
We are continuing to investigate this issue.
December 10, 10:53 GMT
investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
December 10, 10:50 GMT
DEC 10, 10:50 - 11:17 GMT
resolved
Between 07:20 UTC and 10:25 UTC on Dec 05, some customers may have experience issue with APM monitoring/tools not displaying data We have investigated and resolved this service interruption and impacted services have returned to normal operations.
December 05, 10:38 GMT
investigating
We are investigating a potential service interruption that may impact some customers. Some customers may be experiencing issues with APM monitoring/tools not displaying data. Please continue to monitor this page for updates.
December 05, 09:42 GMT
investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
December 05, 09:38 GMT
DEC 05, 09:38 - 10:38 GMT
resolved
Between 20:48 UTC and 22:34 UTC, some customers in the US region may have experienced issues creating or editing alert conditions through the New Relic UI or API. This issue has been resolved and impacted services have returned to normal operation. Data ingest and alert notifications were not impacted.
December 03, 00:34 GMT
investigating
Some customers in the US region may experience issues creating or editing alert conditions through the New Relic UI or API. Data ingest and alert notifications are not impacted at this time. We are investigating and will continue to provide updates here as more information is available.
December 02, 23:00 GMT
DEC 02, 23:00 - DEC 03, 00:34 GMT
All Systems Operational

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