All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

Subscription preferences

You’re almost done. Select the region, products, and services you use to receive the notifications that matter most to your business.

Warning! You are not subscribed to notifications until you complete the process by submitting your selections on this page.

 

Region

Receive notifications for the region in
which your account is based (US/EU).

 

All Systems Operational

About This Site

Welcome to the New Relic status page. To configure notifications for service incidents, click Subscribe to Updates. For past incident information, see the Incident History.

Data Ingest : US Operational
APM Agent : US Operational
Browser Agent : US Operational
Event API : US Operational
Incident Intelligence API : US Operational
Infrastructure Agent : US Operational
Log API : US Operational
Metric API : US Operational
Mobile Agent : US Operational
OTLP API : US Operational
Trace API : US Operational
Synthetics : US Operational
Alert Notifications : US Operational
APM : US Operational
Browser : US Operational
Infrastructure : US Operational
Logs : US Operational
Mobile : US Operational
NRQL : US Operational
Serverless : US Operational
Synthetics : US Operational
UI : US Operational
Alerts : US Operational
APM : US Operational
Auto-Telemetry with Pixie : US Operational
AWS Lambda Integration : US Operational
Browser : US Operational
Dashboards : US Operational
Incident Intelligence : US Operational
Infrastructure : US Operational
Infrastructure Integrations : US Operational
Logs : US Operational
Lookout : US Operational
Mobile : US Operational
Open Instrumentation : US Operational
Proactive Detection : US Operational
Serverless : US Operational
Synthetics : US Operational
Data Ingest : Europe Operational
APM Agent : Europe Operational
Browser Agent : Europe Operational
Event API : Europe Operational
Incident Intelligence API : Europe Operational
Infrastructure Agent : Europe Operational
Log API : Europe Operational
Metric API : Europe Operational
Mobile Agent : Europe Operational
OTLP API : Europe Operational
Trace API : Europe Operational
Synthetics : Europe Operational
Alert Notifications : Europe Operational
APM : Europe Operational
Browser : Europe Operational
Infrastructure : Europe Operational
Logs : Europe Operational
Mobile : Europe Operational
NRQL : Europe Operational
Serverless : Europe Operational
Synthetics : Europe Operational
UI : Europe Operational
Alerts : Europe Operational
APM : Europe Operational
Auto-Telemetry with Pixie : Europe Operational
AWS Lambda Integration : Europe Operational
Browser : Europe Operational
Dashboards : Europe Operational
Incident Intelligence : Europe Operational
Infrastructure : Europe Operational
Infrastructure Integrations : Europe Operational
Logs : Europe Operational
Lookout : Europe Operational
Mobile : Europe Operational
Open Instrumentation : Europe Operational
Proactive Detection : Europe Operational
Serverless : Europe Operational
Synthetics : Europe Operational
isNewUser Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance for the US & EU Regions - September 6th 22:00 UTC to 22:30 UTC Sep 6, 2025 22:00-22:30 UTC

We intend to perform maintenance on Saturday, September 6th from 22:00 UTC to 22:30 UTC (or Saturday, September 6th from 15:00 PDT to 15:30 PDT). Customers in the US & EU regions can expect a short service interruption at some point during this timeframe which may include anomalies for New Relic as described below:
- inability to render the New Relic UI
- inability to complete new sign ups or modify account structures.

Please note, we do not anticipate impact to data ingest or alert notifications at this time. All further updates will be posted here on our status page.
Posted on Aug 29, 2025 - 18:08 UTC
Sep 4, 2025

No incidents reported today.

Sep 3, 2025

No incidents reported.

Sep 2, 2025
Metrics Delay for Some GCP and AWS EU Accounts
Resolved - Between 10:27 UTC and 13:12 UTC on August 2nd, some customers in the EU region may have experienced delayed in data related to Metrics and Tags. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Sep 2, 13:15 UTC
Monitoring - Some customers in the EU region have reported recovery in data related to Metrics and Tags.
Sep 2, 13:06 UTC
Update - Some customers in the EU region may experience delay in viewing Metrics and Tag Data.
Sep 2, 12:26 UTC
Update - We are investigating an issue with delay in data related to Metrics and Tags
Sep 2, 12:15 UTC
Update - We are investigating an issue with delay in data related to Metrics and Tags
Sep 2, 11:49 UTC
Investigating - We are investigating an issue with delay in data related to Metrics and Tags
Sep 2, 11:49 UTC
Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage