All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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All Systems Operational

About This Site

Welcome to the New Relic status page. To configure notifications for service incidents, click Subscribe to Updates. For past incident information, see the Incident History.

Data Ingest : US Operational
APM Agent : US Operational
Browser Agent : US Operational
Event API : US Operational
Incident Intelligence API : US Operational
Infrastructure Agent : US Operational
Log API : US Operational
Metric API : US Operational
Mobile Agent : US Operational
OTLP API : US Operational
Trace API : US Operational
Synthetics : US Operational
Alert Notifications : US Operational
APM : US Operational
Browser : US Operational
Infrastructure : US Operational
Logs : US Operational
Mobile : US Operational
NRQL : US Operational
Serverless : US Operational
Synthetics : US Operational
UI : US Operational
Alerts : US Operational
APM : US Operational
Auto-Telemetry with Pixie : US Operational
AWS Lambda Integration : US Operational
Browser : US Operational
Dashboards : US Operational
Incident Intelligence : US Operational
Infrastructure : US Operational
Infrastructure Integrations : US Operational
Logs : US Operational
Lookout : US Operational
Mobile : US Operational
Open Instrumentation : US Operational
Proactive Detection : US Operational
Serverless : US Operational
Synthetics : US Operational
Data Ingest : Europe Operational
APM Agent : Europe Operational
Browser Agent : Europe Operational
Event API : Europe Operational
Incident Intelligence API : Europe Operational
Infrastructure Agent : Europe Operational
Log API : Europe Operational
Metric API : Europe Operational
Mobile Agent : Europe Operational
OTLP API : Europe Operational
Trace API : Europe Operational
Synthetics : Europe Operational
Alert Notifications : Europe Operational
APM : Europe Operational
Browser : Europe Operational
Infrastructure : Europe Operational
Logs : Europe Operational
Mobile : Europe Operational
NRQL : Europe Operational
Serverless : Europe Operational
Synthetics : Europe Operational
UI : Europe Operational
Alerts : Europe Operational
APM : Europe Operational
Auto-Telemetry with Pixie : Europe Operational
AWS Lambda Integration : Europe Operational
Browser : Europe Operational
Dashboards : Europe Operational
Incident Intelligence : Europe Operational
Infrastructure : Europe Operational
Infrastructure Integrations : Europe Operational
Logs : Europe Operational
Lookout : Europe Operational
Mobile : Europe Operational
Open Instrumentation : Europe Operational
Proactive Detection : Europe Operational
Serverless : Europe Operational
Synthetics : Europe Operational
isNewUser Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024
Scheduled Maintenance for the US & EU Regions - November 9th from 21:00 UTC to 00:00 UTC
Completed - The scheduled maintenance has been completed.
Nov 10, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

If you experience a P1 issue unrelated to the ongoing maintenance and are unable to access in-app support, please email servicestatus@newrelic.com with your company name, contact information, and a description of the issue.
Nov 9, 21:00 UTC
Update - Our maintenance efforts scheduled for November 10th from 06:00 UTC to 09:00 UTC have been rescheduled to November 9th from 21:00 UTC to 00:00 UTC.

Customers in the US & EU regions can expect a short service interruption at some point during this timeframe which may include anomalies for New Relic as described below:

- inability to render the New Relic UI

- inability to communicate with various APIs

- inability to complete a new user sign up

Please note, we do not anticipate impact to data ingest or alert notifications. All further updates will be posted here on our status page.
Nov 6, 15:34 UTC
Scheduled - We intend to perform maintenance on Sunday, November 10th from 06:00 UTC to 09:00 UTC (or Saturday, November 9th from 22:00 PST to 01:00 PST). Customers in the US & EU regions can expect a short service interruption at some point during this timeframe which may include anomalies for New Relic as described below:
- inability to render the New Relic UI
- inability to communicate with various APIs
- inability to complete a new user sign up

Please note, we do not anticipate impact to data ingest or alert notifications. All further updates will be posted here on our status page.
Oct 25, 15:49 UTC
Nov 9, 2024
Nov 8, 2024
Alert Destinations UI Irregularities - US Region
Resolved - Between 13:56 UTC and 16:16 UTC on November 8th, some customers in the US region may have experienced a persistent error after visiting the ‘Destinations’ tab within the Alerts UI.
Alert notifications were not impacted
This issue has been resolved and impacted services have returned to normal operations.
Nov 8, 16:25 UTC
Update - We are continuing to investigate this issue.
Nov 8, 15:53 UTC
Investigating - We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Nov 8, 15:49 UTC
Nov 7, 2024

No incidents reported.

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