All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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All Systems Operational

About This Site

Welcome to the New Relic status page. To configure notifications for service incidents, click Subscribe to Updates. For past incident information, see the Incident History.

Data Ingest : US Operational
APM Agent : US Operational
Browser Agent : US Operational
Event API : US Operational
Incident Intelligence API : US Operational
Infrastructure Agent : US Operational
Log API : US Operational
Metric API : US Operational
Mobile Agent : US Operational
OTLP API : US Operational
Trace API : US Operational
Alert Notifications : US Operational
APM : US Operational
Browser : US Operational
Infrastructure : US Operational
Logs : US Operational
Mobile : US Operational
NRQL : US Operational
Serverless : US Operational
Synthetics : US Operational
UI : US Operational
Alerts : US Operational
APM : US Operational
Auto-Telemetry with Pixie : US Operational
AWS Lambda Integration : US Operational
Browser : US Operational
Dashboards : US Operational
Incident Intelligence : US Operational
Infrastructure : US Operational
Infrastructure Integrations : US Operational
Logs : US Operational
Lookout : US Operational
Mobile : US Operational
Open Instrumentation : US Operational
Proactive Detection : US Operational
Serverless : US Operational
Synthetics : US Operational
Data Ingest : Europe Operational
APM Agent : Europe Operational
Browser Agent : Europe Operational
Event API : Europe Operational
Incident Intelligence API : Europe Operational
Infrastructure Agent : Europe Operational
Log API : Europe Operational
Metric API : Europe Operational
Mobile Agent : Europe Operational
OTLP API : Europe Operational
Trace API : Europe Operational
Alert Notifications : Europe Operational
APM : Europe Operational
Browser : Europe Operational
Infrastructure : Europe Operational
Logs : Europe Operational
Mobile : Europe Operational
NRQL : Europe Operational
Serverless : Europe Operational
Synthetics : Europe Operational
UI : Europe Operational
Alerts : Europe Operational
APM : Europe Operational
Auto-Telemetry with Pixie : EU Operational
AWS Lambda Integration : Europe Operational
Browser : Europe Operational
Dashboards : Europe Operational
Incident Intelligence : Europe Operational
Infrastructure : Europe Operational
Infrastructure Integrations : Europe Operational
Logs : Europe Operational
Lookout : Europe Operational
Mobile : Europe Operational
Open Instrumentation : Europe Operational
Proactive Detection : Europe Operational
Serverless : Europe Operational
Synthetics : Europe Operational
isNewUser Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 2, 2023

No incidents reported today.

Oct 1, 2023

No incidents reported.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023
Completed - The scheduled maintenance has been completed.
Sep 24, 06:00 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 24, 05:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 05:00 UTC
Scheduled - We intend to perform maintenance on Sunday, September 24th from 05:00 UTC to 06:00 UTC (or Saturday, September 23rd from 22:00 PDT to 23:00 PDT). Customers in the US and EU regions may experience delayed or missing synthetics checks during this maintenance. Please note, we do not anticipate impact to alert notifications except those that rely on synthetics checks during the outlined window.
Sep 18, 21:26 UTC
Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023
Resolved - Between 21:08 UTC to 22:12 UTC on September 20th, some customers in the US region may have experienced delays for data and for related alert notifications.

The service interruption has been resolved and impacted services have returned to normal operations.

Sep 20, 22:40 UTC
Update - We are investigating delays for data processing related to multiple data types. Some customers in the US region may be experiencing delays for data and for related alert notifications.
Sep 20, 21:48 UTC
Investigating - We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Sep 20, 21:40 UTC
Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.