New Relic Status

All Systems Operational

APM Operational

Data Collection Operational

Alerts Operational

Browser Operational

Mobile Operational

Insights Operational

Synthetics Operational

Mobile Crash Reports Operational

Support Site Operational

Online Technical Community Operational

Documentation Operational

Downloads Operational

Infrastructure Operational

newrelic.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 21, 2017

No incidents reported today.

Sep 20, 2017

No incidents reported.

Sep 19, 2017

Infrastructure Alerts Notification Irregularities

Resolved - As of 02:05 UTC, Infrastructure and Alerts are fully operational.

Between 00:00 UTC and 02:05 UTC, some Alerts incidents for Infrastructure were not created and notifications were not sent. We encourage users to check the status of their applications and infrastructure.
Sep 19, 19:12 PDT

Identified - Beginning 00:00 UTC on September 20th, some Alerts incidents on the New Relic Infrastructure product may not be created and notifications not sent. We encourage users to check the status of their applications and infrastructure.
Sep 19, 18:57 PDT

Infrastructure Alerts Notification Irregularities

Resolved - As of 19:30 UTC, Infrastructure and Alerts are fully operational.

Between 18:20 UTC and 19:30 UTC, some Alerts incidents for Infrastructure were not created and notifications were not sent. We encourage users to check the status of their applications and infrastructure.
Sep 19, 12:31 PDT

Investigating - Beginning 18:20 UTC on September 19th, some Alerts incidents on New Relic Infrastructure product may not be created and notifications not sent. We encourage users to check the status of their applications and infrastructure.
Sep 19, 11:48 PDT

Sep 18, 2017

No incidents reported.

Sep 17, 2017

No incidents reported.

Sep 16, 2017

Synthetics Issues - Atlanta Location

Resolved - As of 10:35 UTC Synthetics is operating normally
Sep 16, 02:38 PDT

Investigating - Since 03:30 UTC on September 16th,
Synthetics customers may experience a delay in check results and associated alert notifications when running scripted browser or API checks from the Atlanta location.
We encourage all customers running scripted browser or API checks from the Atlanta location to check their applications and infrastructure.
All other locations are unaffected.
Sep 16, 00:39 PDT

Sep 15, 2017

No incidents reported.

Sep 14, 2017

Mobile crash reporting irregularities

From 18:50 UTC to 19:43 UTC, Mobile crash reporting threads and dSYMs were intermittently not collected for some customers.
Sep 14, 13:03 PDT

Sep 13, 2017

No incidents reported.

Sep 12, 2017

No incidents reported.

Sep 11, 2017

No incidents reported.

Sep 10, 2017

No incidents reported.

Sep 9, 2017

No incidents reported.

Sep 8, 2017

Chart Irregularities

As of 18:23 UTC on September 8th, charts are functioning correctly.
Between 18:16-18:23 UTC on September 8th, some customers may see small gaps in their charts in time windows 60 minutes or less. Additionally, customers may see increased 503 errors in their logs during this time period.
Sep 8, 11:54 PDT

Sep 7, 2017

Chart Irregularities

Resolved - As of 02:30 UTC on September 8th, charts are functioning correctly.
Between 21:00 UTC on September 7th and 02:30 UTC on September 8th, some customers may see persistent gaps in their charts at a 3 day and larger view.
Sep 7, 21:52 PDT

Investigating - Beginning at 22:00 UTC on September 7th, some customers may see chart irregularities when viewing 3 day and larger time windows in Mobile, Browser, and APM charts.
Sep 7, 20:32 PDT

Synthetics - San Francisco location

Between at 07:00 UTC and 12:00 UTC, customers executing scripted monitor checks from San Francisco location may have noticed a delay between check runs during this period.
We encourage customers to check the status of their applications and infrastructure.
Synthetics is now fully operational.
Sep 7, 05:11 PDT