All Systems Operational
APM   Operational
Data Collection   Operational
Alerts   Operational
Browser   Operational
Infrastructure   Operational
Insights   Operational
Mobile   Operational
Synthetics   Operational
Mobile Crash Reports   Operational
Support Site   Operational
Online Technical Community   Operational
Documentation   Operational
Downloads   Operational
newrelic.com   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 20, 2018

No incidents reported today.

Aug 19, 2018

No incidents reported.

Aug 18, 2018

No incidents reported.

Aug 17, 2018
Resolved - Between 6:00 UTC and 6:45 UTC, some customers may have experienced a lag in their APM, Browser, and Mobile charts. All data has backfilled, and impacted customers can expect no lasting impact as a result of this issue.
Aug 17, 11:59 PDT
Investigating - Some customers may be experiencing an issue with APM, Mobile, and Browser charts. Please continue to monitor this page for updates.
Aug 17, 11:11 PDT
Aug 16, 2018
Resolved - The issue with APM has been resolved. Services have returned to their normal operation.
Aug 16, 14:55 PDT
Investigating - We're aware that some customers using ad-blocking software may have difficulties viewing charts.
Aug 16, 14:40 PDT
Resolved - Between 6:30 UTC and 8:30 UTC, some customers may have experienced a gap in their APM, Browser, and Mobile charts. At this time all data has backfilled and these services are fully operational.
Aug 16, 13:59 PDT
Aug 15, 2018
Resolved - Between 10:30 UTC and 11:49 UTC, some customers may not have received expected alerts.

Additionally, some customers may have experienced issues with running Insights queries. There was no impact to data.

Services have returned to their normal operation.
Aug 15, 16:53 PDT
Update - Some customers may be experiencing an issue with NRQL and Infrastructure alerts. Please continue to monitor this page for updates.

Some customers may experience timeouts when running Insights queries.
Aug 15, 16:04 PDT
Investigating - Some customers may be experiencing an issue with NRQL and Infrastructure alerts. Please continue to monitor this page for updates.
Aug 15, 15:51 PDT
Resolved - Impacted customers may see chart irregularities from 10:08 UTC to 10:30 UTC.

Impacted customers may have to restart their application to get their data flowing again.
Aug 15, 15:42 PDT
Investigating - Some customers may be experiencing an issue with APM. Please continue to monitor this page for updates.
Aug 15, 15:32 PDT
Resolved - The issue with Mobile Crash Alert Emails has been resolved. Services have returned to their normal operation.
Aug 15, 13:39 PDT
Investigating - Some customers may not be receiving new Mobile crash alert emails.

Please continue to monitor this page for updates.
Aug 15, 12:30 PDT
Resolved - The issue with Insights has been resolved. Between 13:00 UTC and 14:35 UTC, some customers may have experienced Insight query timeouts and empty charts. Impacted customers can expect no lasting impact as a result of this issue.
Aug 15, 07:47 PDT
Identified - We have identified the issue with Insights and are working to resolve it. Notifications from New Relic may be impacted. We encourage customers to check the status of their applications and infrastructure.
Aug 15, 07:10 PDT
Aug 14, 2018
Resolved - The issue causing data to be delayed in charts has been resolved. Services have returned to their normal operation.
Aug 14, 08:47 PDT
Identified - We have identified the issue causing data to be delayed in charts and are working to resolve it. We do not anticipate any lasting impact to data collection.
Aug 14, 08:19 PDT
Investigating - Some customers may be experiencing gaps in charts for multiple products . Please continue to monitor this page for updates.
Aug 14, 08:04 PDT
Aug 13, 2018
Resolved - The issue with Insights has been resolved. Services have returned to their normal operation.
Aug 13, 12:45 PDT
Investigating - Some customers may be experiencing an issue with Insights. Please continue to monitor this page for updates.
Aug 13, 12:32 PDT
Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

No incidents reported.

Aug 9, 2018
Resolved - Between 18:04 UTC and 20:58 UTC New Relic experienced a service interruption with the Infrastructure product. Impacted customers will notice gaps in charts for infrastructure data during this timeframe. Alerts were not impacted and notifications continued to send during this time.
Aug 9, 17:21 PDT
Aug 8, 2018
Resolved - The issue with Insights has been resolved. Services have returned to their normal operation.
Aug 8, 15:06 PDT
Investigating - Some customers may be experiencing an issue with Insights . Please continue to monitor this page for updates.
Aug 8, 14:51 PDT
Resolved - The issue with Support Landing Page has been resolved. Services have returned to their normal operation.
Aug 8, 11:00 PDT
Identified - We have identified the issue with the Support Site and are working to resolve it. Customers may continue to experience interruptions to the site.
Aug 8, 09:57 PDT
Investigating - Our customers are currently unable to access our Support Site and are unable to open new tickets or manage their open tickets. If you need to contact New Relic Support, please visit our online community at https://discuss.newrelic.com. Please continue to monitor this page for updates.
Aug 8, 09:34 PDT
Aug 7, 2018

No incidents reported.

Aug 6, 2018

No incidents reported.