New Relic Status

All Systems Operational

APM Operational

Data Collection Operational

Alerts Operational

Browser Operational

Infrastructure Operational

Insights Operational

Mobile Operational

Synthetics Operational

Mobile Crash Reports Operational

Support Site Operational

Online Technical Community Operational

Documentation Operational

Downloads Operational

newrelic.com Operational

New Relic One Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 13, 2019

No incidents reported today.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

Mobile UI and Alerts

Resolved - Between 17:39 and 18:25 UTC, some customers experienced delays in mobile alert notifications.

We’ve resolved the issue with UI and alerts for Mobile in the US region. Services have returned to their normal operation.
Oct 11, 18:32 UTC

Investigating - Some customers are experiencing an issue with UI and alerts for Mobile in the US region. We will update this page as we resolve the issue.
Oct 11, 18:10 UTC

New Relic Dashboard not loading and data delays

Resolved - Between 10:54 UTC and 11:22 UTC, some US customers experienced issues with loading dashboards and data delays.

We’ve resolved the issue with New Relic Dashboards and data delays in the US. Services have returned to their normal operation.
Oct 11, 11:33 UTC

Update - We have identified the issue with Dashboards and data delays in the US region. Data collection is not impacted. We’re working to resolve the issue.
Oct 11, 11:16 UTC

Identified - Some customers are experiencing an issue with Dashboards and data delays in the US region. We will update this page as we resolve the issue.
Oct 11, 11:14 UTC

Oct 10, 2019

APM, Browser, and Mobile UI Issue

Resolved - Between 20:46 and 21:26 UTC, some customers experienced charts loading slowly.

We’ve resolved the issue with UI for APM, Browser, and Mobile in the US region. Services have returned to their normal operation.
Oct 10, 21:37 UTC

Investigating - Some customers are experiencing an issue with UI for APM, Browser, and Mobile in the US region. We will update this page as we resolve the issue.
Oct 10, 21:16 UTC

Oct 9, 2019

No incidents reported.

Oct 8, 2019

New Relic One errors

Resolved - Between 00:50 and 03:43 UTC on October 8th, some customers experienced 403 errors using the New Relic One UI.

We’ve resolved the issue with the UI for New Relic One in the US region. Services have returned to their normal operation.
Oct 8, 03:57 UTC

Investigating - Some customers are experiencing an issue with the UI for New Relic One in the US region. We will update this page as we resolve the issue.
Oct 8, 03:18 UTC

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

Mobile UI Issue

Resolved - Between 20:08 and 20:38 UTC, some customers will experience a gap in their charts for the Mobile UI. Data will not be recovered.

We’ve resolved the issue with UI and alerts for Mobile in the US region. Services have returned to their normal operation.
Oct 3, 21:19 UTC

Identified - We have identified the issue with UI and alerts for Mobile in the US region. Notifications are impacted for some customers. We’re working to resolve it.
Oct 3, 20:54 UTC

Investigating - Some customers are experiencing an issue with UI and alerts for Mobile in the US region. We will update this page as we resolve the issue.
Oct 3, 20:34 UTC

New Relic Access Issue

Resolved - Between 19:05 and 19:16 UTC, some customers experienced not being able to access New Relic.

We’ve resolved the access issue and services have returned to their normal operation.
Oct 3, 19:30 UTC

Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.

Sep 30, 2019

No incidents reported.

Sep 29, 2019

No incidents reported.