All Systems Operational
APM Operational
Data Collection Operational
Alerts Operational
Browser Operational
Infrastructure Operational
Insights Operational
Mobile Operational
Synthetics Operational
Mobile Crash Reports Operational
Support Site Operational
Online Technical Community Operational
Documentation Operational
Downloads Operational
newrelic.com Operational
New Relic One Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Maintenance August 25th 5:00 AM to 9:00 AM (UTC) Aug 25, 05:00-09:00 UTC
We intend to perform scheduled maintenance on Sunday, August 25th from 5:00 AM UTC to 9:00 AM UTC (Saturday, August 24th from 10:00 PM PDT to 2:00 AM PDT). You can expect a short service interruption at some point during this timeframe. Please note, alert notifications may not be generated during this maintenance period, and Host not reporting notifications may be delayed, missed or incorrect.

All further updates will be posted here on our status page
Posted on Aug 9, 20:00 UTC
Past Incidents
Aug 23, 2019

No incidents reported today.

Aug 22, 2019

No incidents reported.

Aug 21, 2019
Problems Accessing New Relic
Resolved - Between 21:00 to 22:05 UTC, customers experienced issues accessing the New Relic UI.

We’ve resolved the issues and services have returned to their normal operation.
Aug 21, 22:24 UTC
Monitoring - We continue to experience an issue with customers not being able to access New Relic. We have identified the issue and are working to resolve it.

Alert notifications and Data collection are not impacted.
Aug 21, 22:14 UTC
Investigating - We are experiencing an issue with customers not being able to access New Relic. Please continue to monitor this page for updates.
Aug 21, 21:25 UTC
Aug 20, 2019

No incidents reported.

Aug 19, 2019

No incidents reported.

Aug 18, 2019

No incidents reported.

Aug 17, 2019

No incidents reported.

Aug 16, 2019

No incidents reported.

Aug 15, 2019

No incidents reported.

Aug 14, 2019

No incidents reported.

Aug 13, 2019

No incidents reported.

Aug 12, 2019
New Relic UI Issues [EU Region]
Resolved - Between 21:37 and 22:10 UTC, New Relic's UI in the EU Region was unavailable for impacted customers. Alert notifications were impacted during this time. Impacted customers can expect no lasting impact as a result of this issue.
Aug 12, 22:29 UTC
Identified - We have identified the issue with the New Relic UI in the EU Region and are working to resolve it. Notifications for New Relic are impacted.
Aug 12, 22:14 UTC
Investigating - New Relic UI for the EU region is currently unavailable for impacted customers. Please continue to monitor this page for updates.
Aug 12, 21:56 UTC
New Relic One Dashboards not accessible
Resolved - Between 03:30 UTC and 11:25 UTC, some customers experienced an issue accessing certain New Relic One Dashboards. Impacted customers can expect lasting no lasting impact as a result of this issue.
Aug 12, 11:35 UTC
Identified - We have identified an issue with New Relic One Dashboards and are working to resolve it.
Aug 12, 10:01 UTC
Aug 11, 2019

No incidents reported.

Aug 10, 2019

No incidents reported.

Aug 9, 2019
New Relic Unavailable [EU Region]
Resolved - The issue impacting New Relic's EU region has been resolved. Services have returned to their normal operation.

Between 20:25 and 20:35 UTC, customers using New Relic's EU region were unable to access New Relic. Impacted customers will see gaps in their charts for this period of time, additionally alert notifications may have been impacted, as a result of this issue.
Aug 9, 20:53 UTC
Investigating - New Relic for the EU region is currently unavailable. Please continue to monitor this page for updates.
Aug 9, 20:44 UTC
← Incident History Powered by Statuspage