All Systems Operational
APM   Operational
Data Collection   Operational
Alerts   Operational
Browser   Operational
Infrastructure   Operational
Insights   Operational
Mobile   Operational
Synthetics   Operational
Mobile Crash Reports   Operational
Support Site   Operational
Online Technical Community   Operational
Documentation   Operational
Downloads   Operational
newrelic.com   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We intend to perform upcoming maintenance on Sunday, February 25th from 6am - 10am UTC (or Saturday, February 24, from 10pm to 2am PT).

You can expect a short service interruption at some point during this timeframe. Please note, during the service interruption, Alert notifications, and Server Not Responding notifications will not be generated. All further updates will be posted here on our status page.
Posted on Feb 9, 10:36 PST
Past Incidents
Feb 21, 2018
Resolved - As of 17:30 UTC on February 21st 2018, package management of the Infrastructure agent is fully operational.

Between 14:29 - 17:30 UTC, users experienced issues installing or updating the Infrastructure agent.

We encourage users to check the status of their applications and infrastructure.
Feb 21, 09:39 PST
Investigating - Beginning at approximately 14:29 UTC, users will experience issues installing or updating the Infrastructure agent. Users will see errors in the log files with the message “Error occurred while processing newrelic-infra-integrations”.
Feb 21, 08:51 PST
Feb 20, 2018

No incidents reported.

Feb 19, 2018

No incidents reported.

Feb 18, 2018

No incidents reported.

Feb 17, 2018

No incidents reported.

Feb 16, 2018

No incidents reported.

Feb 15, 2018

No incidents reported.

Feb 14, 2018

No incidents reported.

Feb 13, 2018

No incidents reported.

Feb 12, 2018

No incidents reported.

Feb 11, 2018

No incidents reported.

Feb 10, 2018

No incidents reported.

Feb 9, 2018

No incidents reported.

Feb 8, 2018
Resolved - As of 22:51 UTC on 2/8/18 New Relic is fully operational.

Between 21:31-22:05 UTC, Alerts, Browser, Synthetics, Cloud Integrations, and legacy Availability Monitoring were experiencing degraded performance.

During this timeframe:
* Browser JS Error charts showed irregular or missing data. This data is expected to backfill.
* Scheduled Synthetics checks were not processed and some customers may have received errors while attempting to view the Synthetics UI. Customers may see a smooth line in their Synthetics charts or gaps in data.
* If there was an alertable Synthetics condition during this timeframe or expected Mobile push notifications for legacy alerts, the alert notification was not sent.
* Insights graphs for Cloud Integrations may show irregularities.
* Alerts notifications may not have been sent for some customers.

We encourage users to check the status of their applications and infrastructure.
Feb 8, 15:26 PST
Monitoring - As of 22:51 UTC New Relic is fully operational.
Feb 8, 14:58 PST
Investigating - Synthetics is currently unavailable
Feb 8, 13:46 PST
Feb 7, 2018

No incidents reported.