All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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All Systems Operational

About This Site

Welcome to the New Relic status page. To configure notifications for service incidents, click Subscribe to Updates. For past incident information, see the Incident History.

Data Ingest : US Operational
APM Agent : US Operational
Browser Agent : US Operational
Event API : US Operational
Incident Intelligence API : US Operational
Infrastructure Agent : US Operational
Log API : US Operational
Metric API : US Operational
Mobile Agent : US Operational
OTLP API : US Operational
Trace API : US Operational
Alert Notifications : US Operational
APM : US Operational
Browser : US Operational
Infrastructure : US Operational
Logs : US Operational
Mobile : US Operational
NRQL : US Operational
Serverless : US Operational
Synthetics : US Operational
UI : US Operational
Alerts : US Operational
APM : US Operational
Auto-Telemetry with Pixie : US Operational
AWS Lambda Integration : US Operational
Browser : US Operational
Dashboards : US Operational
Incident Intelligence : US Operational
Infrastructure : US Operational
Infrastructure Integrations : US Operational
Logs : US Operational
Lookout : US Operational
Mobile : US Operational
Open Instrumentation : US Operational
Proactive Detection : US Operational
Serverless : US Operational
Synthetics : US Operational
Data Ingest : Europe Operational
APM Agent : Europe Operational
Browser Agent : Europe Operational
Event API : Europe Operational
Incident Intelligence API : Europe Operational
Infrastructure Agent : Europe Operational
Log API : Europe Operational
Metric API : Europe Operational
Mobile Agent : Europe Operational
OTLP API : Europe Operational
Trace API : Europe Operational
Alert Notifications : Europe Operational
APM : Europe Operational
Browser : Europe Operational
Infrastructure : Europe Operational
Logs : Europe Operational
Mobile : Europe Operational
NRQL : Europe Operational
Serverless : Europe Operational
Synthetics : Europe Operational
UI : Europe Operational
Alerts : Europe Operational
APM : Europe Operational
Auto-Telemetry with Pixie : EU Operational
AWS Lambda Integration : Europe Operational
Browser : Europe Operational
Dashboards : Europe Operational
Incident Intelligence : Europe Operational
Infrastructure : Europe Operational
Infrastructure Integrations : Europe Operational
Logs : Europe Operational
Lookout : Europe Operational
Mobile : Europe Operational
Open Instrumentation : Europe Operational
Proactive Detection : Europe Operational
Serverless : Europe Operational
Synthetics : Europe Operational
isNewUser Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 3, 2022

No incidents reported today.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022
UI Irregularities for US Region
Resolved - This incident has been resolved.
Nov 28, 22:53 PST
Update - Between 5:32 UTC and 6:33 UTC, some customers experienced UI irregularities. Notifications were impacted for some customers between 5:44 UTC and 6:33 UTC.

We’ve resolved the UI irregularities in the US region. Services have returned to their normal operation.
Nov 28, 22:52 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 28, 22:41 PST
Update - We have identified UI Irregularities for US region. Notifications are impacted for some customers. We’re working to resolve it.
Nov 28, 22:31 PST
Investigating - We are currently investigating this issue.
Nov 28, 22:29 PST
Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022
Alert Evaluation Delayed or Missing for US Region
Resolved - Between 18:27 and 18:50 UTC, some customers may have experienced delayed or missing Alert Notifications.

We’ve resolved the issue with Alert Notifications in the US region. Services have returned to their normal operation.
Nov 21, 11:04 PST
Update - We are continuing to investigate this issue.
Nov 21, 10:55 PST
Investigating - Some customers are experiencing an issue with Alert Condition Evaluation in the US region. We will update this page as we resolve the issue.
Nov 21, 10:54 PST
Nov 20, 2022

No incidents reported.

Nov 19, 2022
New Relic Alerts Delays and Irregularities for US Region
Resolved - Message - Between 17:15 UTC and 20:51 UTC on November 19th, 2022, customers in the US region may have experienced temporary Infra API connectivity issues related to one of our cloud service providers during this time.

We investigated and resolved this service interruption and impacted services have returned to normal operations.
Nov 19, 12:58 PST
Identified - The issue has been identified and is being addressed.
Nov 19, 12:23 PST
Update - We are continuing to investigate this issue.
Nov 19, 11:43 PST
Investigating - We are currently investigating this issue.
Nov 19, 10:42 PST
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