All Systems Operational
APM   Operational
Data Collection   Operational
Alerts   Operational
Browser   Operational
Infrastructure   Operational
Insights   Operational
Mobile   Operational
Synthetics   Operational
Mobile Crash Reports   Operational
Support Site   Operational
Online Technical Community   Operational
Documentation   Operational
Downloads   Operational
newrelic.com   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 23, 2017

No incidents reported today.

Nov 22, 2017
Between 22:30 UTC on November 22nd, 2017 and 00:55 UTC on November 23rd, 2017, some customers may have received delayed Alert notifications. Notifications are now processing normally and all delayed notifications have been delivered.
Nov 22, 17:14 PST
Nov 21, 2017
Resolved - As of 21:42 UTC, the New Relic UI is fully operational.

Between 20:08 UTC and 21:42 UTC on November 21st, some customers may have encountered errors or slow page loads while accessing the New Relic UI.
Nov 21, 13:44 PST
Investigating - Beginning 20:08 UTC, some customers may encounter errors or slow page loads while accessing the New Relic UI.
Nov 21, 13:31 PST
Nov 20, 2017
Resolved - As of 21:13 UTC, Infrastructure is fully operational.

Between 19:22-21:13 UTC November 20th, some Infrastructure customers may see irregularities in chart data that will smooth out over time. Some Infrastructure alert notifications may not have been sent or were delayed during this time.

We encourage customers to check the status of their applications and infrastructure.
Nov 20, 13:20 PST
Investigating - Beginning 19:22 UTC, some Infrastructure customers may see temporary irregularities in charts. Customers may have received Infrastructure alerts that were based on incomplete data. Some Infrastructure alert notifications may not have been sent. We encourage Infrastructure users to check the status of their applications and infrastructure.
Nov 20, 12:14 PST
Nov 19, 2017
Completed - The scheduled maintenance has been completed.
Nov 19, 06:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 22:00 PST
Scheduled - We intend to perform upcoming maintenance on Sunday, November 19th from 6:00 AM UTC to 2:00 PM UTC (or 10:00 PM PST Saturday, November 18th, 2017 to 06:00 AM PST Sunday, November 19th, 2017). This maintenance had initially been scheduled to occur Sunday, November 5th from 5:00 AM UTC to 1:00 PM UTC (or 10:00 PM PDT Saturday, November 4th, 2017 to 06:00 AM PDT Sunday, November 5th, 2017).
You can expect a short service interruption at some point during this timeframe. Please note, during the service interruption, Alert notifications, and Server Not Responding notifications will not be generated. All further updates will be posted here on our status page.
Nov 2, 16:32 PDT
Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017
Between 22:00 UTC November 14 and 00:25 UTC November 16 some Synthetics monitor alert notifications were not sent. We encourage users to check the status of their applications and infrastructure.
Nov 15, 18:12 PST
Resolved - As of 18:56 UTC, Infrastructure is fully operational.

Between 17:17-18:56 UTC November 15th, customers may have received Infrastructure alert notifications that were based on incomplete data. During this time period, Infrastructure customers may see irregularities in data that will smooth out over time.

Some Infrastructure alert notifications may not have been sent during this time. We encourage customers to check the status of their applications and infrastructure.
Nov 15, 11:17 PST
Investigating - Beginning 17:17 UTC, some Infrastructure customers may see temporary irregularities in charts. Customers may receive Infrastructure alerts that are based on incomplete data until the irregularities are resolved. Some Infrastructure alert notifications may not be sent. We encourage users to check the status of their applications and infrastructure.
Nov 15, 10:07 PST
As of 18:56 UTC, Infrastructure is fully operational.

Between 17:17-18:56 UTC November 15th, customers may have received Infrastructure alert notifications that were based on incomplete data. During this time period, Infrastructure customers may see irregularities in data that will smooth out over time.

Some Infrastructure alert notifications may not have been sent during this time. We encourage customers to check the status of their applications and infrastructure.
Nov 15, 11:09 PST
Resolved - As of 16:02 UTC New Relic is fully operational.

From 14:05 to 16:02 UTC Synthetics checks were unavailable for the Seoul monitoring location. Customers would have noticed monitor failures, alert notifications, or delays in scheduled checks for this location.
Nov 15, 08:05 PST
Investigating - Beginning at 14:05 UTC Synthetics checks using the Seoul monitoring location are unavailable. Customers will see monitor failures and triggered alerts for this location. We encourage customers to check the status of their applications and infrastructure.
Nov 15, 07:40 PST
Resolved - As of 11:35 UTC New Relic is fully operational.

From 08:20 to 11:35 UTC Synthetics checks were unavailable for the Mumbai monitoring location. Customers would have noticed monitor failures, alert notifications, or delays in scheduled checks for this location.
Nov 15, 03:42 PST
Investigating - Beginning at 08:20 UTC Synthetics checks using the Mumbai monitoring location are unavailable. Customers will see monitor failures and triggered alerts for this location. We encourage customers to check the status of their applications and infrastructure.
Nov 15, 03:09 PST
Nov 14, 2017

No incidents reported.

Nov 13, 2017
Resolved - As of 00:11 UTC New Relic is fully operational.

From 23:44 UTC to 00:11 UTC November 14th, Synthetics checks were unavailable at the Columbus location. Customers may have seen monitor failures, triggered alerts, or delays in scheduled checks for this location. We encourage customers to check the status of their applications and infrastructure.
Nov 13, 16:16 PST
Investigating - Beginning at 23:44 UTC all Synthetics checks are unavailable at the Columbus location. Customers may see monitor failures and triggered alerts for these locations. We encourage customers to check the status of their applications and infrastructure.
Nov 13, 16:09 PST
Resolved - As of 20:50 UTC New Relic is fully operational.
From 18:30 to 20:50 UTC Synthetics checks were unavailable at the Montreal location. Customers may have seen monitor failures and triggered alerts for this location or delays in scheduled checks.
Nov 13, 12:56 PST
Investigating - Beginning at 18:30 UTC all Synthetics checks are unavailable at the Montreal location. Customers may see monitor failures and triggered alerts for this location. We encourage customers to check the status of their applications and infrastructure.
Nov 13, 12:46 PST
Resolved - As of 17:32 UTC New Relic is fully operational.

From 9:09 to 17:32 UTC Synthetics checks were unavailable at Seoul and Mumbai locations. Customers may have seen monitor failures, triggered alerts, or delays in scheduled checks for these two locations.
Nov 13, 09:39 PST
Investigating - Beginning at 9:09 UTC All Synthetics monitors are unavailable at Seoul and Mumbai locations. Customers may see monitor failures and triggered alerts for these locations. We encourage users to check the status of their applications and infrastructure.
Nov 13, 08:52 PST
Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017

No incidents reported.

Nov 9, 2017
Between 19:46 UTC and 20:57 UTC November 9th, customers may have experienced issues loading the Infrastructure UI. There was no impact to data collection or alert notifications.
Nov 9, 13:14 PST