New Relic Status

Partially Degraded Service

APM Operational

Data Collection Operational

Alerts Operational

Browser Operational

Mobile Operational

Insights Operational

Synthetics Degraded Performance

Mobile Crash Reports Operational

Support Site Operational

Online Technical Community Operational

Documentation Operational

Downloads Operational

Availability Monitoring Operational

newrelic.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 29, 2016

No incidents reported today.

Sep 28, 2016

Synthetics API Errors

Resolved - As of 20:01 UTC on September 28, the Synthetics API is performing normally.

Between 17:11 UTC and 20:01 UTC on September 28, customers using the Synthetics API may have received 500 errors. Customers are encouraged to confirm any API calls sent during this time and retry any that returned 500 errors.
Sep 28, 13:09 PDT

Investigating - Beginning 17:11 UTC on September 28, customers using the Synthetics API may receive 500 errors.
Sep 28, 12:23 PDT

Synthetics monitor delays

Resolved - As of 0830 UTC on Sep 28th Synthetics is fully operational.
Sep 28, 02:13 PDT

Update - Between 0550 and 0615 UTC The Synthetics UI was unavailable for some customers. Monitor checks were still run during this time.
Sep 27, 23:19 PDT

Identified - Beginning on September 28 at 0100 UTC, Synthetics customers may see delays of up to 8 minutes in their monitor checks. Those with check frequencies under 10 minutes may see gaps or other chart irregularities. Customers with alert policies configured for Synthetics may experience up to an 8-minute delay in receiving notifications. We encourage users to check the status of their applications and infrastructure.
Sep 27, 22:13 PDT

Sep 26, 2016

No incidents reported.

Sep 25, 2016

Scheduled Maintenance September 25th 5 AM to 7 AM (UTC)

Completed - The scheduled maintenance has been completed.
Sep 25, 00:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 22:01 PDT

Scheduled - We intend to perform upcoming maintenance on Sunday, September 25th from 5:00 AM UTC to 7:00 AM UTC (or Saturday, September 24th from 10:00 PM PT to midnight PT). You can expect a short service interruption at some point during this timeframe. Please note, Alert notifications and Server Not Reporting notifications will not be generated during the maintenance period. All further updates will be posted here on our status page.
Sep 8, 16:45 PDT

Sep 23, 2016

No incidents reported.

Sep 22, 2016

No incidents reported.

Sep 21, 2016

Alerting and APM irregularities

Resolved - As of 19:20 UTC Legacy alerting and APM UI are now available.

Between 19:05 and 19:20 UTC Legacy Alert notifications were not sent and incidents were not created. We encourage users to check the status of their applications and infrastructure.

APM chart data irregularities will normalize over time.
Sep 21, 12:51 PDT

Investigating - Legacy alerting is currently unavailable. The APM UI may be intermittently unavailable. Please continue to monitor this page for updates.
Sep 21, 12:32 PDT

Sep 20, 2016

No incidents reported.

Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016

No incidents reported.

Sep 15, 2016

No incidents reported.