New Relic Status

All Systems Operational

APM Operational

Data Collection Operational

Alerts Operational

Browser Operational

Infrastructure Operational

Insights Operational

Mobile Operational

Synthetics Operational

Mobile Crash Reports Operational

Support Site Operational

Online Technical Community Operational

Documentation Operational

Downloads Operational

newrelic.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 21, 2018

No incidents reported today.

Nov 20, 2018

No incidents reported.

Nov 19, 2018

No incidents reported.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018

Infrastructure Alert Notifications

Resolved - The issue with Infrastructure has been resolved. Services have returned to their normal operation.
Nov 14, 19:53 PST

Monitoring - The issue with Infrastructure alert notifications has been resolved and are now functioning properly. We are continuing to monitor the Infrastructure issue.
Nov 14, 19:24 PST

Identified - We have identified the issue with Infrastructure and are working to resolve it. Notifications from New Relic may be impacted. We encourage customers to check the status of their applications and infrastructure.
Nov 14, 17:54 PST

Investigating - Some customers may be experiencing an issue with Infrastructure and Infrastructure alert notifications. Please continue to monitor this page for updates.
Nov 14, 17:42 PST

APM Thread Profiler Unavailable

Resolved - The issue with APM Thread Profiles has been resolved. Between 00:00 UTC November 13th and 06:30 UTC November 14th, some customers may have experienced an inability to run or configure Thread Profiling for APM products. Impacted customers can expect no lasting impact as a result of this issue.
Nov 14, 14:37 PST

Update - We are continuing to work on a fix for this issue. During this time, users will be unable to configure or run thread profiling on available APM applications.
Nov 14, 13:46 PST

Identified - We have identified an issue with APM Thread Profiler and are working to resolve it. We do not anticipate any lasting impact to data collection. During this time, users will be unable to configure or run thread profiling on available APM applications.
Nov 14, 13:29 PST

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

Synthetics Monitoring Delays

Resolved - Between 6:40 PM GMT and 7:38 PM GMT Synthetics monitoring was delayed up to 16 minutes for customers using LINODE_US_EAST_1. If there was an alertable Synthetics condition during this timeframe, the alert notification may not have been sent. We encourage users to check the status of their applications and infrastructure.
Nov 11, 11:48 PST

Identified - We have identified the issue with Synthetics monitoring delays within LINODE_US_EAST_1 and are working to resolve it. Notifications from New Relic may be impacted. We encourage customers to check the status of their applications and infrastructure.
Nov 11, 11:32 PST

Investigating - Customers using LINODE_US_EAST_1 may be experiencing an issue with Synthetics monitoring delays. Please continue to monitor this page for updates.
Nov 11, 11:30 PST

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.