All Systems Operational
APM   Operational
Data Collection   Operational
Alerts   Operational
Browser   Operational
Infrastructure   Operational
Insights   Operational
Mobile   Operational
Synthetics   Operational
Mobile Crash Reports   Operational
Support Site   Operational
Online Technical Community   Operational
Documentation   Operational
Downloads   Operational
newrelic.com   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 11, 2018

No incidents reported today.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018
Resolved - Between 01:30 and 02:20 UTC, some customers with accounts in our EU Data Center may have experienced issues accessing their New Relic Accounts. Customers may experience data irregularities across products within this time period. Alerts may have been delayed or missed during this time, as well. We encourage customers to check the status of their applications and infrastructure.

The issue with our EU Data Center has been resolved. Services have returned to their normal operation.
Nov 30, 18:53 PST
Update - Alert notifications from New Relic may be impacted. We encourage customers to check the status of their applications and infrastructure.
Nov 30, 18:28 PST
Update - We are continuing to investigate the issue.
Nov 30, 18:24 PST
Investigating - EU Data Center hosted accounts are currently unavailable. Please continue to monitor this page for updates.

To determine whether your account is hosted in the EU Region, please see the "Verify your account is based in EU region" section of our public documentation here: https://docs.newrelic.com/docs/introduction-eu-region-data-center#verifying-account
Nov 30, 17:53 PST
Nov 29, 2018
Resolved - The issue impacting searches has been resolved. Services have returned to their normal operation.
Nov 29, 13:28 PST
Update - We are continuing to work on a fix for this issue.
Nov 29, 12:00 PST
Identified - Customers attempting to search on docs.newrelic.com or support.newrelic.com may be experiencing timeouts. Please continue to monitor this page for updates.
Nov 29, 11:53 PST
Resolved - The issue impacting data delayed in charts for APM, Insights, Infrastructure and delayed Alerts notifications has been resolved. Services have returned to their normal operation. Data collection was not impacted.
Nov 29, 08:14 PST
Update - We are continuing to work on a fix for this issue.
Nov 29, 07:30 PST
Identified - We have identified the issue with APM, Insights, Alerts and are working to resolve it. Notifications from New Relic may be impacted. We encourage customers to check the status of their applications and infrastructure.
Nov 29, 07:29 PST
Nov 28, 2018
Resolved - The issue with User Permissions has been resolved. Between 00:20 and 01:09 UTC, some customers may have experienced an issue with Admin level permissions. Impacted customers can expect no lasting impact as a result of this issue as services have returned to their normal operation.
Nov 28, 17:09 PST
Identified - We have identified the issue with User Permissions and are working to resolve it. Please continue to monitor this page for updates.
Nov 28, 16:20 PST
Nov 27, 2018

No incidents reported.