New Relic Status

All Systems Operational

APM Operational

Data Collection Operational

Alerts Operational

Browser Operational

Infrastructure Operational

Insights Operational

Mobile Operational

Synthetics Operational

Mobile Crash Reports Operational

Support Site Operational

Online Technical Community Operational

Documentation Operational

Downloads Operational

newrelic.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 22, 2018

No incidents reported today.

Jul 21, 2018

No incidents reported.

Jul 20, 2018

Chart Irregularities in APM, Browser, Mobile, and Plugins

Resolved - Some customers may see irregularities in data when viewing charts that include the time window 15:00 - 22:00 UTC for July 18, 2018. In addition, SLA reports may have irregular results for this time period.
Jul 20, 16:23 PDT

Jul 19, 2018

No incidents reported.

Jul 18, 2018

Synthetics checks delayed from Newark location

Resolved - Between 00:56 - 02:00 UTC on July 19, 2018 some customers with Synthetics checks running from the Newark location will notice gaps in their charts and alert notifications may have been delayed or incorrect during this timeframe.
Jul 18, 17:12 PDT

Update - Synthetics checks have returned to normal operation.
Jul 18, 17:04 PDT

Update - We are continuing to monitor for any further issues.
Jul 18, 16:49 PDT

Monitoring - Customers who are running Synthetics checks from the Newark location may see delays in jobs being run. Notifications from New Relic may be impacted. We encourage customers to check the status of their applications and infrastructure.
Jul 18, 16:30 PDT

Jul 17, 2018

No incidents reported.

Jul 16, 2018

RPM Unavailable

Resolved - Between 20:50 UTC - 21:15 UTC on July 16, 2018 customers may have experienced errors in the UI, delayed chart data, and delayed or missing alert notifications. Impacted customers can expect no lasting impact as a result of this issue.
We encourage customers to check the status of their applications and infrastructure.
Jul 16, 14:43 PDT

Update - We are continuing to monitor for any further issues.
Jul 16, 14:24 PDT

Monitoring - The issue with the UI has been resolved. Services are returning to their normal operation.
Jul 16, 14:17 PDT

Identified - We have identified the issue accessing the RPM UI and are working to resolve it.
Jul 16, 14:12 PDT

Investigating - Customers may be experiencing a bad gateway message when accessing the RPM UI. Please continue to monitor this page for updates.
Jul 16, 14:03 PDT

Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018

No incidents reported.

Jul 11, 2018

Synthetics Checks Delayed

Resolved - The issue with Synthetics has been resolved. Services have returned to their normal operation.
Jul 11, 18:57 PDT

Update - We have identified the issue impacting Synthetics checks being delayed and are continuing to work on resolving it. Notifications from New Relic may be impacted. We encourage customers to check the status of their applications and infrastructure.
Jul 11, 17:36 PDT

Identified - We have identified the issue impacting Synthetics checks being delayed and are working to resolve it. Notifications from New Relic may be impacted. We encourage customers to check the status of their applications and infrastructure.
Jul 11, 16:20 PDT

Investigating - Some customers may be experiencing an issue with Synthetics. Please continue to monitor this page for updates.
Jul 11, 16:13 PDT

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.