All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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All Systems Operational

About This Site

Welcome to the New Relic status page. To configure notifications for service incidents, click Subscribe to Updates. For past incident information, see the Incident History.

UI : US Operational
Alerts : US Operational
APM : US Operational
Auto-Telemetry with Pixie : US Operational
AWS Lambda Integration : US Operational
Browser : US Operational
Dashboards : US Operational
Incident Intelligence : US Operational
Infrastructure : US Operational
Infrastructure Integrations : US Operational
Logs : US Operational
Lookout : US Operational
Mobile : US Operational
Open Instrumentation : US Operational
Proactive Detection : US Operational
Serverless : US Operational
Synthetics : US Operational
Alert Notifications : US Operational
APM : US Operational
Browser : US Operational
Infrastructure : US Operational
Logs : US Operational
Mobile : US Operational
NRQL : US Operational
Serverless : US Operational
Synthetics : US Operational
Data Ingest : US Operational
APM Agent : US Operational
Browser Agent : US Operational
Event API : US Operational
Incident Intelligence API : US Operational
Infrastructure Agent : US Operational
Log API : US Operational
Metric API : US Operational
Mobile Agent : US Operational
OTLP API : US Operational
Trace API : US Operational
UI : Europe Operational
Alerts : Europe Operational
APM : Europe Operational
Auto-Telemetry with Pixie : EU Operational
AWS Lambda Integration : Europe Operational
Browser : Europe Operational
Dashboards : Europe Operational
Incident Intelligence : Europe Operational
Infrastructure : Europe Operational
Infrastructure Integrations : Europe Operational
Logs : Europe Operational
Lookout : Europe Operational
Mobile : Europe Operational
Open Instrumentation : Europe Operational
Proactive Detection : Europe Operational
Serverless : Europe Operational
Synthetics : Europe Operational
Alert Notifications : Europe Operational
APM : Europe Operational
Browser : Europe Operational
Infrastructure : Europe Operational
Logs : Europe Operational
Mobile : Europe Operational
NRQL : Europe Operational
Serverless : Europe Operational
Synthetics : Europe Operational
Data Ingest : Europe Operational
APM Agent : Europe Operational
Browser Agent : Europe Operational
Event API : Europe Operational
Incident Intelligence API : Europe Operational
Infrastructure Agent : Europe Operational
Log API : Europe Operational
Metric API : Europe Operational
Mobile Agent : Europe Operational
OTLP API : Europe Operational
Trace API : Europe Operational
isNewUser Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 6, 2022
Resolved - Between 08:20 and 09:20 UTC, some customers experienced irregularities in the Alerts UI.

We’ve resolved the issue with the UI for Alerts in the US and EU region. Services have returned to their normal operation.

Jul 6, 01:30 PDT
Jul 5, 2022

No incidents reported.

Jul 4, 2022

No incidents reported.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022
Resolved - Between 09:25 and 11:25 UTC, some customers experienced Alerts UI pages not loading.

We’ve resolved the issue with the UI for Alerts in the EU region. Services have returned to their normal operation.

Jun 28, 04:28 PDT
Identified - We have identified the issue with the UI for Alerts in the EU region. Data collection is not impacted. We’re working to resolve the issue.
Jun 28, 03:44 PDT
Investigating - Some customers are experiencing an issue with the UI for Alerts in the EU region. We will update this page as we resolve the issue.
Jun 28, 02:38 PDT
Resolved - Between 07:02 and 08:53 UTC, some customers experienced a lag in Logs data ingestion in the EU region.

We’ve resolved the issue with UI and alerts for Logs in the EU region. Services have returned to their normal operation.

Jun 28, 02:15 PDT
Identified - We have identified the issue with UI and alerts for Logs in the EU region. Data collection is not impacted. We’re working to resolve the issue.
Jun 28, 01:57 PDT
Investigating - Some customers are experiencing an issue with UI and alerts for Logs in the EU region. We will update this page as we resolve the issue.
Jun 28, 00:40 PDT
Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022
Resolved - Between Friday June 24 11:58 UTC and Saturday June 25 1:37 UTC, some customers experienced issues with the UI for the APM in the US region.

We’ve resolved the issue with. Services have returned to their normal operation.

Jun 24, 18:41 PDT
Identified - We have identified the issue with UI and for the APM UI in the US region. Data collection is not impacted. We’re working to resolve the issue.
Jun 24, 17:53 PDT
Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.