New Relic Status

All systems are working normally

New Relic platform

Status of New Relic software and services

Cloud integrations

Status of cloud integrations

Operational
Partial outage
Major outage
Maintenance

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All Systems Operational

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APM : US Operational

UI/Charts : US Operational

Alerts : US Operational

SYNTHETICS : US Operational

UI/Charts : US Operational

Alerts : US Operational

INFRASTRUCTURE : US Operational

UI/Charts : US Operational

Alerts : US Operational

INSIGHTS : US Operational

UI/Charts : US Operational

Alerts : US Operational

BROWSER : US Operational

UI/Charts : US Operational

Alerts : US Operational

NEW RELIC ONE : US Operational

Dashboards : US Operational

Charts : US Operational

MOBILE : US Operational

UI/Charts : US Operational

Alerts : US Operational

SUPPORT/SELF-SERVICE : US Operational

Documentation : US Operational

Support Center : US Operational

Explorers Hub : US Operational

APM : Europe Operational

UI/Charts : Europe Operational

Alerts : Europe Operational

SYNTHETICS : Europe Operational

UI/Charts : Europe Operational

Alerts : Europe Operational

INFRASTRUCTURE : Europe Operational

UI/Charts : Europe Operational

Alerts : Europe Operational

INSIGHTS : Europe Operational

UI/Charts : Europe Operational

Alerts : Europe Operational

BROWSER : Europe Operational

UI/Charts : Europe Operational

Alerts : Europe Operational

NEW RELIC ONE : Europe Operational

Dashboards : Europe Operational

Charts : Europe Operational

MOBILE : Europe Operational

UI/Charts : Europe Operational

Alerts : Europe Operational

SUPPORT/SELF-SERVICE : Europe Operational

Documentation : Europe Operational

Support Center : Europe Operational

Explorers Hub : Europe Operational

AWS : US Operational

AZURE : US Operational

GCP : US Operational

LAMBDA : US Operational

KUBERNETES : US Operational

AWS : Europe Operational

AZURE : Europe Operational

GCP : Europe Operational

LAMBDA : Europe Operational

KUBERNETES : Europe Operational

isNewUser Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 17, 2019

No incidents reported today.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

Synthetics monitors not running properly

Resolved - Between 20:31 UTC and 22:01 UTC, monitors using secure credentials did not run, associated charts will have corresponding gaps.
Nov 12, 14:39 PST

Identified - We have identified that this is only impacting monitors using secure credentials
Nov 12, 14:19 PST

Investigating - We are currently investigating an issue with Synthetics charts not loading properly and monitors not running properly
Nov 12, 13:29 PST

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

Nov 5, 2019

No incidents reported.

Nov 4, 2019

EU Region - Delays in Browser Data and Alerts

Resolved - Between 09:07 UTC and 10:56 UTC, some customers experienced delays in Browser data and alert notifications in the EU Region.

We've resolved the issue and services have returned to their normal operation.
Nov 4, 03:23 PST

Identified - We have identified the issue with delays in Data and Alerts for Browser in the EU region. Notifications are impacted for some customers. We’re working to resolve it.
Nov 4, 02:40 PST

Investigating - Some customers are experiencing an issue with delays in Data and Alerts for Browser in the EU region. We will update this page as we resolve the issue.
Nov 4, 02:20 PST

Nov 3, 2019

No incidents reported.