All Systems Operational
APM Operational
Data Collection Operational
Alerts Operational
Browser Operational
Mobile Operational
Insights Operational
Synthetics Operational
Mobile Crash Reports Operational
Support Site Operational
Online Technical Community Operational
Documentation Operational
Downloads Operational
Availability Monitoring Operational
newrelic.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Aug 31, 2016

No incidents reported today.

Aug 30, 2016

No incidents reported.

Aug 29, 2016

No incidents reported.

Aug 28, 2016

No incidents reported.

Aug 27, 2016

No incidents reported.

Aug 26, 2016
Resolved - As of 15:05 UTC - APM, Alerts & Synthetics are fully operational.
Aug 26, 08:17 PDT
Investigating - Beginning at 12:50 UTC on August 26th, customers may not have received their Alert or Synthetic notifications on time. We encourage users to check the status of their applications.

Some of the APM, Alerts or Synthetics charts are displaying intermittent error messages such as "This page has encountered a server error" or “This chart has failed to load”.
Aug 26, 08:05 PDT
Resolved - As of 10:47 UTC Alerts is fully operational - notifications are being processed and delivered as expected.

Between 08:43 - 10:47 UTC on August 26th some Alerts notifications were not sent and some incidents were not created or updated.
Aug 26, 04:18 PDT
Update - Beginning at 08:43 AM UTC on August 26th Alerts notifications may not be sent and some incidents cannot be created or updated. Legacy Alerting is not affected.

We encourage users to check the status of their applications.

Some customers may encounter chart errors with the message "This page has encountered a server error" or “This chart has failed to load” in pages retrieving data from Alerts.
Aug 26, 02:44 PDT
Investigating - Beginning at 08:43 AM UTC on August 26th Alerts notifications are not being sent. Legacy Alerting is not affected.

We encourage users to check the status of their applications.

Some customers may encounter chart errors with the message "This page has encountered a server error" or “This chart has failed to load” in pages retrieving data from Alerts.
Aug 26, 02:05 PDT
Aug 25, 2016
Resolved - As of 19:07 UTC all new Alerts notifications are being processed and delivered as expected.

From 18:15 - 19:07 UTC some new Alerts customers may not have received their notifications on time, and traffic lights may not have represented current application status.

Some Synthetics customers who utilize new Alerts may also have been impacted by this incident.
Aug 25, 12:17 PDT
Investigating - Starting at 18:15 UTC some new Alerts customers may not receive their notifications on time, and traffic lights may not represent current application status.

Some Synthetics customers who utilize new Alerts may also be impacted by this incident.

We encourage users to check the status of their applications.
Aug 25, 12:04 PDT
Aug 24, 2016
Resolved - As of 18:53 UTC, all data is reporting normally again. From 17:50 until 18:53 UTC, you may notice a gap in chart data for APM, Browser, and Mobile data. Alerts on this data would not have been sent during this time.
Aug 24, 12:53 PDT
Identified - Beginning at 17:50 until 18:53 UTC, some customers may have experienced an interruption in APM, Browser and Mobile data collection which could result in a gap in chart data. Alert notifications on affected data will not be sent.
Aug 24, 12:09 PDT
Aug 23, 2016

No incidents reported.

Aug 22, 2016

No incidents reported.

Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016

No incidents reported.

Aug 18, 2016

No incidents reported.

Aug 17, 2016

No incidents reported.