New Relic Status

All Systems Operational

APM Operational

Data Collection Operational

Alerts Operational

Browser Operational

Infrastructure Operational

Insights Operational

Mobile Operational

Synthetics Operational

Mobile Crash Reports Operational

Support Site Operational

Online Technical Community Operational

Documentation Operational

Downloads Operational

newrelic.com Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2019

No incidents reported today.

Apr 25, 2019

No incidents reported.

Apr 24, 2019

No incidents reported.

Apr 23, 2019

No incidents reported.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

Irregularities in Charts and Alerts

Resolved - Between 03:45 UTC and 15:45 UTC April 18th, some customers may have experienced irregularities in charts and gaps in data across multiple products. Impacted customers can expect lasting impact to data sets within the affected time window as a result of this issue.
Apr 18, 11:17 PDT

Investigating - Some customers may be experiencing irregularities in charts and gaps in data across multiple products. This may result in false alerts for some customers. Please continue to monitor this page for updates.
Apr 18, 10:39 PDT

Apr 17, 2019

Hosts Missing from Infrastructure Landing Page

Resolved - The issue with hosts not showing on the Infrastructure Landing Page has been resolved for all customers for data between 00:00 and 15:00 UTC on April 16th.
Apr 17, 17:46 PDT

Monitoring - The issue with newly connected or reconnected hosts not showing on the Infrastructure Landing Page has been resolved for new data since 15:00 UTC on April 16th. We are continuing to investigate similar data for new hosts connected or reconnected between 00:00 and 15:00 UTC on April 16th.
Apr 16, 20:12 PDT

Identified - We are aware of a UI issue affecting some customers on the Infrastructure Landing Page causing incorrect Host Counts and Hosts to appear missing. We are working to resolve this issue, and data collection is not impacted. Customers can still navigate to missing Hosts by using the 'Host Filter' feature.
Apr 16, 11:11 PDT

Chart and Alert Irregularities

Resolved - Between 21:19 and 21:45 UTC, April 17th, some customers may have experienced chart irregularities and gaps in data for multiple products. Impacted customers can expect lasting impact as a result of this issue.
Apr 17, 15:05 PDT

Identified - Some customers may be experiencing chart irregularities and gaps in data for multiple products. We have identified the issue and are working to resolve it. Notifications from New Relic may be impacted.
Apr 17, 14:52 PDT

Insights UI Unavailable for EU Datacenter Customers

Resolved - Between 18:02 UTC - 18:46 UTC Wednesday April 17th, customer accounts located on the European Datacenter experienced Insights UI unavailability. Impacted customers can expect no lasting impact as a result of this issue.

To determine whether your account is hosted in the EU Region, please see the "Verify your account is based in EU region" section of our public documentation here: https://docs.newrelic.com/docs/introduction-eu-region-data-center#verifying-account
Apr 17, 11:47 PDT

Identified - We have identified an issue with the Insights UI for customer accounts located on the European datacenter and are working to resolve it. We do not anticipate any lasting impact to data collection or alerts.

To determine whether your account is hosted in the EU Region, please see the "Verify your account is based in EU region" section of our public documentation here: https://docs.newrelic.com/docs/introduction-eu-region-data-center#verifying-account
Apr 17, 11:37 PDT

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

Scheduled Maintenance April 14th 5:00 AM to 9:00 AM (UTC)

Completed - The scheduled maintenance has been completed.
Apr 13, 23:13 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 22:00 PDT

Scheduled - We intend to perform scheduled maintenance on Sunday, April 14th from 5:00 AM UTC to 9:00 AM UTC (Saturday, April 13th from 10:00 PM PT to 2:00 AM PT). You can expect a short service interruption at some point during this timeframe. Please note, alert notifications may not be generated during this maintenance period, and Host not reporting notifications may be delayed, missed or incorrect.

All further updates will be posted here on our status page.
Mar 28, 14:30 PDT

Apr 12, 2019

No incidents reported.