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All Systems Operational
APM
Operational
Data Collection
Operational
Alerts
Operational
Browser
Operational
Infrastructure
Operational
Insights
Operational
Mobile
Operational
Synthetics
Operational
Mobile Crash Reports
Operational
Support Site
Operational
Online Technical Community
Operational
Documentation
Operational
Downloads
Operational
newrelic.com
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 19, 2019
Resolved -
Between 17:28 - 19:00 UTC, some customers may have experienced an issue with Infrastructure UI and Infrastructure alerts. Notifications from New Relic may have been delayed during this time. We encourage customers to check the status of their applications and infrastructure.
Impacted customers can expect lasting no lasting impact as a result of this issue.
Feb 19, 13:40 PST
Impacted customers can expect lasting no lasting impact as a result of this issue.
Feb 19, 13:40 PST
Identified -
We have identified the issue with Infrastructure and Infrastructure alerts, and are working to resolve it. Notifications from New Relic may be impacted. We encourage customers to check the status of their applications and infrastructure.
Feb 19, 10:45 PST
Feb 19, 10:45 PST
Investigating -
Some customers may be experiencing an issue with the Infrastructure UI and related Infrastructure alerts. Notifications from New Relic may be impacted. We encourage customers to check the status of their applications and infrastructure. Please continue to monitor this page for updates.
Feb 19, 10:04 PST
Feb 19, 10:04 PST
Feb 18, 2019
No incidents reported.
Feb 17, 2019
No incidents reported.
Feb 16, 2019
No incidents reported.
Feb 15, 2019
No incidents reported.
Feb 14, 2019
No incidents reported.
Feb 13, 2019
No incidents reported.
Feb 12, 2019
No incidents reported.
Feb 11, 2019
No incidents reported.
Feb 10, 2019
Resolved -
The Browser data lag issue has been resolved and services have returned to their normal operation. While there is no current impact, we are continuing to monitor the performance of the product closely.
Between Saturday, 10:15 UTC and Sunday, 15:45 UTC February 10th, some customers may have experienced delays in Browser data. Related alerts may have been delayed, missed, or falsely triggered. Impacted customers can expect no lasting impact as a result of this issue. We encourage customers to check the status of their applications.
Feb 10, 08:11 PST
Between Saturday, 10:15 UTC and Sunday, 15:45 UTC February 10th, some customers may have experienced delays in Browser data. Related alerts may have been delayed, missed, or falsely triggered. Impacted customers can expect no lasting impact as a result of this issue. We encourage customers to check the status of their applications.
Feb 10, 08:11 PST
Update -
We are continuing to work on resolving the Browser Data Lag issue which may be impacting some of our customers. This issue could lead to irregularities in Browser charts and graphs. Browser alert notifications may be delayed or not sent. We encourage customers to check the status of their applications and infrastructure. Please continue to monitor this page for updates.
Feb 10, 06:58 PST
Feb 10, 06:58 PST
Update -
We are continuing to work to resolve the issue of Browser data lag. Some customers may experience irregularities in Browser charts and graphs and Browser alert notifications may be delayed or not sent. Please continue to monitor this page for updates.
Feb 10, 04:25 PST
Feb 10, 04:25 PST
Identified -
We have identified the issue with Browser data lag and are working to resolve it. Notifications from New Relic may be impacted. We encourage customers to check the status of their applications and infrastructure.
Feb 10, 03:14 PST
Feb 10, 03:14 PST
Investigating -
Some customers may be experiencing an issue with Browser data lag. Please continue to monitor this page for updates.
Feb 10, 03:04 PST
Feb 10, 03:04 PST
Completed -
The scheduled maintenance has been completed.
Feb 10, 02:00 PST
Feb 10, 02:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 22:00 PST
Feb 9, 22:00 PST
Scheduled -
We intend to perform scheduled maintenance on Sunday, February 10th from 6:00 AM UTC to 10:00 AM UTC (Saturday, February 9th from 10:00 PM PT to 2:00 AM PT). You can expect a short service interruption at some point during this timeframe. Please note, alert notifications may not be generated during this maintenance period, and Host not reporting notifications may be delayed, missed or incorrect.
All further updates will be posted here on our status page.
Jan 24, 09:14 PST
All further updates will be posted here on our status page.
Jan 24, 09:14 PST
Feb 8, 2019
Resolved -
The Browser data lag issue has been resolved and services have returned to their normal operation. While there is no current impact, we are continuing to monitor the performance of the product closely.
Between Thursday, 22:30 UTC and Friday, 14:43 UTC February 8th, some customers may have experienced delays in data and gaps in charts with the New Relic Browser product. Related alerts may have been delayed, missed, or falsely triggered. Impacted customers can expect gaps in charts and missing data within the incident window. We encourage customers to check the status of their applications.
Feb 8, 09:46 PST
Between Thursday, 22:30 UTC and Friday, 14:43 UTC February 8th, some customers may have experienced delays in data and gaps in charts with the New Relic Browser product. Related alerts may have been delayed, missed, or falsely triggered. Impacted customers can expect gaps in charts and missing data within the incident window. We encourage customers to check the status of their applications.
Feb 8, 09:46 PST
Update -
Some of our customers could still be experiencing Browser lag and our engineering teams are highly engaged to resolve this. Alerts on this data lag could result in false, delayed or missing notifications. We encourage customers to check the status of their applications and infrastructure and please continue to monitor this page for updates.
Feb 8, 06:58 PST
Feb 8, 06:58 PST
Update -
We have identified the issue with Browser alerts and data lag and are working to resolve it. Notifications from New Relic may be impacted. We encourage customers to check the status of their applications and infrastructure.
Feb 8, 02:39 PST
Feb 8, 02:39 PST
Update -
We are continuing to work on resolving this issue and some customers may experience Browser data lag and Browser alert notifications may be delayed or not sent. Customer may also experience irregularities in Browser charts and graphs. Please continue to monitor this page for updates.
Feb 8, 00:42 PST
Feb 8, 00:42 PST
Update -
Some customers may continue experiencing an issue with Browser data lag and Browser based alerts. Customers may experience chart irregularities in Browser charts and graphs. Please continue to monitor this page for updates. Browser alert notifications may be delayed or not sent.
Feb 7, 21:54 PST
Feb 7, 21:54 PST
Update -
Some customers may continue experiencing an issue with Browser data lag. Please continue to monitor this page for updates. Browser alert notifications may be delayed or not sent.
Feb 7, 20:11 PST
Feb 7, 20:11 PST
Identified -
We are continuing to work to resolve the issue with Browser data lag.
Feb 7, 17:29 PST
Feb 7, 17:29 PST
Investigating -
Some customers may be experiencing an issue with Browser data lag. Please continue to monitor this page for updates. Browser alert notifications may be delayed or not sent.
Feb 7, 15:47 PST
Feb 7, 15:47 PST
Feb 6, 2019
Resolved -
Between 16:23 UTC and 20:30 UTC, some customers may have experienced an issue with chart irregularities and data lag with APM, Browser, Infrastructure, Insights, Mobile and Synthetics. During this timeframe alert notifications on this data may have been impacted. Data has been backfilled and customers can expect no lasting impact as a result of this issue.
Feb 6, 13:20 PST
Feb 6, 13:20 PST
Identified -
We have identified the issue with APM, Browser, Infrastructure, Insights, Mobile, and Synthetics and are working to resolve it. Notifications from New Relic may be impacted. We encourage customers to check the status of their applications and infrastructure.
Feb 6, 10:56 PST
Feb 6, 10:56 PST
Update -
Some customers may continue experiencing an issue with chart irregularities and data lag with APM, Browser, Infrastructure, Insights, Mobile and Synthetics. Alerts may also be impacted. We encourage customers to check the status of their applications and continue to monitor this page for updates.
Feb 6, 09:47 PST
Feb 6, 09:47 PST
Investigating -
Some customers may be experiencing an issue with chart irregularities and data lag with APM, Alerts, Browser, Infrastructure, Insights, Mobile and Synthetics. Alerts may also be impacted. Please continue to monitor this page for updates.
Feb 6, 08:43 PST
Feb 6, 08:43 PST
Feb 5, 2019
No incidents reported.