All Systems Operational
APM Operational
Data Collection Operational
Alerts Operational
Browser Operational
Infrastructure Operational
Insights Operational
Mobile Operational
Synthetics Operational
Mobile Crash Reports Operational
Support Site Operational
Online Technical Community Operational
Documentation Operational
Downloads Operational
newrelic.com Operational
New Relic One Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 13, 2019

No incidents reported today.

Oct 12, 2019

No incidents reported.

Oct 11, 2019
Resolved - Between 17:39 and 18:25 UTC, some customers experienced delays in mobile alert notifications.

We’ve resolved the issue with UI and alerts for Mobile in the US region. Services have returned to their normal operation.
Oct 11, 18:32 UTC
Investigating - Some customers are experiencing an issue with UI and alerts for Mobile in the US region. We will update this page as we resolve the issue.
Oct 11, 18:10 UTC
Resolved - Between 10:54 UTC and 11:22 UTC, some US customers experienced issues with loading dashboards and data delays.

We’ve resolved the issue with New Relic Dashboards and data delays in the US. Services have returned to their normal operation.
Oct 11, 11:33 UTC
Update - We have identified the issue with Dashboards and data delays in the US region. Data collection is not impacted. We’re working to resolve the issue.
Oct 11, 11:16 UTC
Identified - Some customers are experiencing an issue with Dashboards and data delays in the US region. We will update this page as we resolve the issue.
Oct 11, 11:14 UTC
Oct 10, 2019
Resolved - Between 20:46 and 21:26 UTC, some customers experienced charts loading slowly.

We’ve resolved the issue with UI for APM, Browser, and Mobile in the US region. Services have returned to their normal operation.
Oct 10, 21:37 UTC
Investigating - Some customers are experiencing an issue with UI for APM, Browser, and Mobile in the US region. We will update this page as we resolve the issue.
Oct 10, 21:16 UTC
Oct 9, 2019

No incidents reported.

Oct 8, 2019
Resolved - Between 00:50 and 03:43 UTC on October 8th, some customers experienced 403 errors using the New Relic One UI.

We’ve resolved the issue with the UI for New Relic One in the US region. Services have returned to their normal operation.
Oct 8, 03:57 UTC
Investigating - Some customers are experiencing an issue with the UI for New Relic One in the US region. We will update this page as we resolve the issue.
Oct 8, 03:18 UTC
Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019
Resolved - Between 20:08 and 20:38 UTC, some customers will experience a gap in their charts for the Mobile UI. Data will not be recovered.

We’ve resolved the issue with UI and alerts for Mobile in the US region. Services have returned to their normal operation.
Oct 3, 21:19 UTC
Identified - We have identified the issue with UI and alerts for Mobile in the US region. Notifications are impacted for some customers. We’re working to resolve it.
Oct 3, 20:54 UTC
Investigating - Some customers are experiencing an issue with UI and alerts for Mobile in the US region. We will update this page as we resolve the issue.
Oct 3, 20:34 UTC
Resolved - Between 19:05 and 19:16 UTC, some customers experienced not being able to access New Relic.

We’ve resolved the access issue and services have returned to their normal operation.
Oct 3, 19:30 UTC
Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.

Sep 30, 2019

No incidents reported.

Sep 29, 2019

No incidents reported.