All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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All Systems Operational

About This Site

Welcome to the New Relic status page. To configure notifications for service incidents, click Subscribe to Updates. For past incident information, see the Incident History.

Data Ingest : US Operational
APM Agent : US Operational
Browser Agent : US Operational
Event API : US Operational
Incident Intelligence API : US Operational
Infrastructure Agent : US Operational
Log API : US Operational
Metric API : US Operational
Mobile Agent : US Operational
OTLP API : US Operational
Trace API : US Operational
Synthetics : US Operational
Alert Notifications : US Operational
APM : US Operational
Browser : US Operational
Infrastructure : US Operational
Logs : US Operational
Mobile : US Operational
NRQL : US Operational
Serverless : US Operational
Synthetics : US Operational
UI : US Operational
Alerts : US Operational
APM : US Operational
Auto-Telemetry with Pixie : US Operational
AWS Lambda Integration : US Operational
Browser : US Operational
Dashboards : US Operational
Incident Intelligence : US Operational
Infrastructure : US Operational
Infrastructure Integrations : US Operational
Logs : US Operational
Lookout : US Operational
Mobile : US Operational
Open Instrumentation : US Operational
Proactive Detection : US Operational
Serverless : US Operational
Synthetics : US Operational
Data Ingest : Europe Operational
APM Agent : Europe Operational
Browser Agent : Europe Operational
Event API : Europe Operational
Incident Intelligence API : Europe Operational
Infrastructure Agent : Europe Operational
Log API : Europe Operational
Metric API : Europe Operational
Mobile Agent : Europe Operational
OTLP API : Europe Operational
Trace API : Europe Operational
Synthetics : Europe Operational
Alert Notifications : Europe Operational
APM : Europe Operational
Browser : Europe Operational
Infrastructure : Europe Operational
Logs : Europe Operational
Mobile : Europe Operational
NRQL : Europe Operational
Serverless : Europe Operational
Synthetics : Europe Operational
UI : Europe Operational
Alerts : Europe Operational
APM : Europe Operational
Auto-Telemetry with Pixie : Europe Operational
AWS Lambda Integration : Europe Operational
Browser : Europe Operational
Dashboards : Europe Operational
Incident Intelligence : Europe Operational
Infrastructure : Europe Operational
Infrastructure Integrations : Europe Operational
Logs : Europe Operational
Lookout : Europe Operational
Mobile : Europe Operational
Open Instrumentation : Europe Operational
Proactive Detection : Europe Operational
Serverless : Europe Operational
Synthetics : Europe Operational
isNewUser Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We intend to perform maintenance on Sunday, November 10th from 06:00 UTC to 09:00 UTC (or Saturday, November 9th from 22:00 PST to 01:00 PST). Customers in the US & EU regions can expect a short service interruption at some point during this timeframe which may include anomalies for New Relic as described below:
- inability to render the New Relic UI
- inability to communicate with various APIs
- inability to complete a new user sign up

Please note, we do not anticipate impact to data ingest or alert notifications. All further updates will be posted here on our status page.

Posted on Oct 25, 2024 - 15:49 UTC
Past Incidents
Nov 2, 2024

No incidents reported today.

Nov 1, 2024
Resolved - Between 00:36 UTC and 02:35 UTC on November 1st, 2024, some customers in the EU region may have experienced data visibility irregularities and delayed alert notifications for affected data.

The interruption with our cloud provider has been resolved and affected services have returned to normal operations.

Nov 1, 03:11 UTC
Monitoring - We are seeing signs of recovery and will continue to monitor affected services.
Nov 1, 02:34 UTC
Identified - Our cloud provider has confirmed an interruption and is working to resolve the issue impacting New Relic services.
Nov 1, 02:09 UTC
Update - We are continuing to investigate this interruption with our cloud provider.
Nov 1, 01:41 UTC
Investigating - Some customers in the EU region may be experiencing data visibility irregularities and delayed alert notifications for affected data.

We are investigating this interruption and have escalated to our cloud provider.

Nov 1, 01:09 UTC
Oct 31, 2024
Resolved - Between 07:03 UTC and 07:15 UTC on October 31st, some customers in the US region may have experienced delayed or missing alert notifications. This issue has been resolved and impacted services have returned to normal operations.
Oct 31, 07:15 UTC
Oct 30, 2024

No incidents reported.

Oct 29, 2024

No incidents reported.

Oct 28, 2024

No incidents reported.

Oct 27, 2024

No incidents reported.

Oct 26, 2024

No incidents reported.

Oct 25, 2024

No incidents reported.

Oct 24, 2024

No incidents reported.

Oct 23, 2024

No incidents reported.

Oct 22, 2024

No incidents reported.

Oct 21, 2024

No incidents reported.

Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.