Between 01:45 and 05:36 UTC, some customers experienced Metric and Events data lag, gaps in charts, and delayed or false related alert notifications. Data will not be recovered.
We’ve resolved the issue with UI and alerts for Metrics and Events in the US region. Services have returned to their normal operation.
Posted Jul 16, 2020 - 05:42 UTC
Update
We are continuing to work on resolving the issue with UI and alerts for Events and Metrics in the US region. Notifications are impacted for some customers.
Posted Jul 16, 2020 - 03:48 UTC
Identified
We have identified the issue with UI and alerts for Events and Metrics in the US region. Notifications are impacted for some customers. We’re working to resolve it.
Posted Jul 16, 2020 - 02:32 UTC
Investigating
Some customers are experiencing an issue with UI for Events and Metrics in the US region. We will update this page as we resolve the issue.
Posted Jul 16, 2020 - 02:16 UTC
This incident affected: Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, Mobile : US, Synthetics : US) and UI : US (APM : US, Browser : US, Dashboards : US, Infrastructure : US, Logs : US, Mobile : US, Synthetics : US).
