Between 17:25 and 19:00 UTC, some customers experienced gaps in charts, irregularities in query results and dashboards. Alert notifications were impacted during this time, and could have resulted in false, delayed or missed notifications.
We’ve resolved the issue with UI and/or alerts for New Relic in the EU region. Services have returned to their normal operation.
Posted May 18, 2020 - 19:09 UTC
Identified
We have identified the issue with UI and/or alerts for New Relic in the EU region. Notifications are impacted for some customers. We’re working to resolve it.
Posted May 18, 2020 - 18:33 UTC
Investigating
Some customers are experiencing an issue with UI and/or alerts for New Relic in the EU region. We will update this page as we resolve the issue.
Posted May 18, 2020 - 17:45 UTC
This incident affected: Alert Notifications : Europe (APM : Europe, Browser : Europe, Infrastructure : Europe, Mobile : Europe, Synthetics : Europe) and UI : Europe (APM : Europe, Browser : Europe, Dashboards : Europe, Infrastructure : Europe, Mobile : Europe, Synthetics : Europe).
