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  • Operational
  • Partial outage
  • Major outage
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Incident History
November 2019 to January 2020

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Lookout UI Irregularities for US Region
Incident Report for New Relic
Resolved
Between 13:15 and 16:10 UTC, some customers experienced data not populating when attempting to view the Lookout UI for accounts based in the US region. We’ve resolved the issue with the Lookout UI in the US region. Services have returned to their normal operation.
Posted Apr 09, 2021 - 09:10 PDT
Identified
We have identified the issue with the UI for Lookout in the US region. Data collection is not impacted. We’re working to resolve the issue.
Posted Apr 09, 2021 - 07:56 PDT
Investigating
Some customers are experiencing an issue with the UI for Lookout in the US region. We will update this page as we resolve the issue.
Posted Apr 09, 2021 - 07:01 PDT
This incident affected: FULL STACK OBSERVABILITY UI : US (Lookout UI : US).