All systems are working normally
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New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Metrics Alerts/UI Delays for US Region
Incident Report for New Relic
Resolved
Between 18:10 and 20:48 UTC August 18th, some customers experienced UI and Alert irregularities for Metrics and Metrics-API in the US Region. Notifications were impacted during the incident, and data will not be recovered.

We’ve resolved the issue with UI and alerts in the US Region. Services have returned to their normal operation.
Posted Aug 18, 2020 - 21:51 UTC
Identified
We have identified the issue with UI and alerts for Metrics and Metrics-API in the US Region. Notifications and data ingest are impacted for some customers. We’re working to resolve it.
Posted Aug 18, 2020 - 19:57 UTC
Investigating
Some customers are experiencing an issue with UI and alerts for Metrics in the US region. We will update this page as we resolve the issue.
Posted Aug 18, 2020 - 18:55 UTC
This incident affected: Data Ingest : US (Metric API : US).
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