Subscribe to updates
All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
Cloud integrations
Status of cloud integrations
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

Subscription preferences

You’re almost done. Select the region, products, and services you use to receive the notifications that matter most to your business.

Warning! You are not subscribed to notifications until you complete the process by submitting your selections on this page.



Receive notifications for the region in
which your account is based (US/EU).


Multiple Products - Alerts & UI Irregularities for US Region
Incident Report for New Relic
Between 21:11 and 22:37 UTC, some customers experienced gaps in charts, and false alert notifications. A small subset of customers may experience permanent gaps in their charts between 21:14 and 21:47 UTC. Data will not be recovered.

We’ve resolved the issue with UI and/or Alerts for Multiple Products in the US region. Services have returned to their normal operation.
Posted Nov 25, 2020 - 14:40 PST
Some customers are experiencing an issue with UI and/or alerts for Multiple Products in the US region. We will update this page as we resolve the issue.
Posted Nov 25, 2020 - 14:14 PST
This incident affected: TELEMETRY DATA PLATFORM ALERT NOTIFICATIONS : US (NRQL Alerts : US), FULL STACK OBSERVABILITY ALERT NOTIFICATIONS : US (Browser Alert Notifications : US, Infrastructure Alert Notifications : US, Insights Alert Notifications : US), and FULL STACK OBSERVABILITY UI : US (Browser UI : US, Dashboards UI : US, Infrastructure UI : US).