Between 19:53 and 20:49 UTC, some customers experienced UI irregularities, including gaps and delays in charts and graphs. Data will not be recovered. Notifications were impacted for some customers between 20:17 and 20:49 UTC.
We’ve resolved the issue with UI and alerts for Multiple Products in the US region. Services have returned to their normal operation.
Posted Apr 22, 2021 - 20:57 UTC
Update
We have identified the issue with UI and alerts for Multiple Products in the US region. Customers may see gaps or delays in charts and graphs. Additionally notifications are impacted for some customers. We’re working to resolve it.
Posted Apr 22, 2021 - 20:45 UTC
Identified
We have identified an issue with UI and alerts for Multiple Products in the US region that may cause false-positive alert notifications. To reduce noise, alert notifications are being temporarily suppressed for applicable customers. We are working to resolve the underlying issue and will re-enable alert notifications upon resolution.
Posted Apr 22, 2021 - 20:30 UTC
Investigating
Some customers are experiencing an issue with the UI for Multiple Products in the US region. We will update this page as we resolve the issue.
Posted Apr 22, 2021 - 20:07 UTC
This incident affected: Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, Mobile : US, NRQL : US, Serverless : US, Synthetics : US), UI : US (Alerts : US, APM : US, Browser : US, Dashboards : US, Infrastructure : US, Logs : US, Lookout : US, Mobile : US, Serverless : US, Synthetics : US), and Data Ingest : US (Browser Agent : US).
