All systems are working normally
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New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Infrastructure On-Host Integrations irregularities for US Region
Incident Report for New Relic
Resolved
Between January 9th - 18:29 UTC and January 10th - 11:50 UTC, some customers experienced missing custom attributes across some Infrastructure On-Host Integrations. Data will not be recovered.

We’ve resolved the issue with UI and alerts for Infrastructure On-Host Integrations in the US region. Services have returned to their normal operation.
Posted Jan 10, 2023 - 11:56 UTC
Identified
We have identified the issue with UI and alerts for Infrastructure On-Host Integrations in the US region. Notifications are impacted for some customers. We’re working to resolve it.
Posted Jan 10, 2023 - 11:21 UTC
Investigating
Some customers are experiencing an issue with UI and alerts for Infrastructure On-Host Integrations in the US region. We will update this page as we resolve the issue.
Posted Jan 10, 2023 - 11:06 UTC
This incident affected: Alert Notifications : US (Infrastructure : US), Data Ingest : US (Infrastructure Agent : US), and UI : US (Infrastructure Integrations : US).
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