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New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Delayed alert notifications for the EU region
Incident Report for New Relic
Resolved
Between 22:51 UTC on Wednesday, December 5th and 02:16 UTC on December 6th, some customers in the EU region may have experienced delayed or missing alert notifications. Data processing for affected data may have been impacted.

We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Posted Dec 06, 2024 - 02:19 UTC
Identified
The issue has been identified and a fix is being implemented.

Some customers in the EU region may experience delayed or missing alert notifications. Data ingest is not impacted at this time.
Posted Dec 06, 2024 - 01:35 UTC
Update
We are continuing to investigate an issue where some customers in the EU region may experience delayed alert notifications. Data ingest is not impacted at this time.
Posted Dec 06, 2024 - 00:23 UTC
Update
Some customers in the EU region may intermittently experience delayed alert notifications. Data ingest is not impacted at this time.

We are continuing to investigate this issue.
Posted Dec 05, 2024 - 23:25 UTC
Investigating
Some customers in the EU region may intermittently experience delayed alert notifications. Data ingest is not impacted at this time.
Posted Dec 05, 2024 - 23:20 UTC
This incident affected: Alert Notifications : Europe (APM : Europe, Browser : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, NRQL : Europe, Serverless : Europe, Synthetics : Europe).
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