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  • Operational
  • Partial outage
  • Major outage
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Incident History
November 2019 to January 2020

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Browser chart irregularities for US Region
Incident Report for New Relic
Resolved
Between 15:35 and 17:40 UTC, some customers experienced gaps in Browser charts and delayed or missing alert notifications. Data will not be recovered.

We’ve resolved the issue with UI and alerts for Browser in the US region. Services have returned to their normal operation.
Posted Jul 21, 2020 - 10:59 PDT
Identified
We have identified the issue with UI and alerts for Browser in the US region. Impacted customers will see gaps in their Browser charts and notifications are impacted for some customers. We’re working to resolve it.
Posted Jul 21, 2020 - 10:10 PDT
Investigating
Some customers are experiencing an issue with UI and alerts for Browser in the US region. We will update this page as we resolve the issue.
Posted Jul 21, 2020 - 08:57 PDT
This incident affected: FULL STACK OBSERVABILITY ALERT NOTIFICATIONS : US (Browser Alert Notifications : US) and FULL STACK OBSERVABILITY UI : US (Browser UI : US).