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New Relic platform
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Cloud integrations
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  • Operational
  • Partial outage
  • Major outage
  • Maintenance
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Incident History
November 2019 to January 2020

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Infrastructure and NRQL Alerts Delays or False Positive for EU Region
Incident Report for New Relic
Resolved
Between 19:30 and 20:01 UTC, some customers experienced delayed or false positive Infrastructure and NRQL alert notifications.

We’ve resolved the issue with alerts for Infrastructure and NRQL queries in the EU region. Services have returned to their normal operation.
Posted May 10, 2020 - 13:45 PDT
Identified
We have identified the issue with alerts for Infrastructure and NRQL queries in the EU region. Notifications are impacted for some customers. We’re working to resolve it.
Posted May 10, 2020 - 13:25 PDT
This incident affected: INFRASTRUCTURE : Europe (Alert notifications : Europe) and INSIGHTS : Europe (Alert notifications : Europe).