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New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Trace UI Errors in US and EU Regions
Incident Report for New Relic
Resolved
Between 17:00 UTC and 18:34 UTC on September 5th, some customers in the US and EU regions may have experienced receiving errors when attempting to view trace details within the UI.

We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Posted Sep 05, 2023 - 18:37 UTC
Investigating
We are investigating an issue where some customers in the US and EU regions may be receiving errors when attempting to view trace details in the UI.
Posted Sep 05, 2023 - 18:08 UTC
This incident affected: UI : US (APM : US, Browser : US, Infrastructure : US, Mobile : US, Serverless : US) and UI : Europe (APM : Europe, Browser : Europe, Infrastructure : Europe, Mobile : Europe, Serverless : Europe).
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