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All systems are working normally
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New Relic platform
Status of New Relic products and features
Cloud integrations
Status of cloud integrations
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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AWS, GCP, Azure cloud Integration irregularities for US and EU Region
Incident Report for New Relic
Resolved
Between 10:00 and 12:00 UTC, some customers experienced missing data from AWS, GCP, and Azure cloud integrations in the US and EU region. Data will not be recovered.

Services have returned to their normal operation.
Posted Mar 09, 2021 - 04:31 PST
Update
We are continuing to investigate this issue.
Posted Mar 09, 2021 - 04:14 PST
Update
We are continuing to investigate this issue.
Posted Mar 09, 2021 - 04:12 PST
Investigating
New Relic is currently unable to access the AWS, GCP, and Azure platform in the US and EU region. Cloud Integration data may be impacted. We will update this page once this issue is resolved.
Posted Mar 09, 2021 - 03:55 PST
This incident affected: AWS : US, AZURE : US, GCP : US, AWS : Europe, AZURE : Europe, and GCP : Europe.