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All systems are working normally
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New Relic platform
Status of New Relic products and features
Cloud integrations
Status of cloud integrations
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Some data not appearing in Insights
Incident Report for New Relic
Resolved
Between 17:03 and 19:58 UTC, some customers experienced gaps in charts, chart irregularities, as well as missed or false alerts. Data will not be recovered.

We’ve resolved the issue with UI and alerts for Insights in the US region. Services have returned to their normal operation.
Posted May 28, 2020 - 13:12 PDT
Identified
We have identified the issue with UI and alerts for Insights in the US region. Notifications are impacted for some customers. We’re working to resolve it.
Posted May 28, 2020 - 12:17 PDT
Investigating
Some customers are experiencing an issue with UI and alerts for Insights in the US region. We will update this page as we resolve the issue.
Posted May 28, 2020 - 11:48 PDT
This incident affected: INSIGHTS : US (UI/Charts : US, Alert notifications : US).