Between 18:28 UTC and 18:58 UTC Tuesday March 18, 2025, some customers in the EU region may have experienced errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Posted Mar 18, 2025 - 19:36 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Mar 18, 2025 - 19:05 UTC
Update
We are continuing to investigate this issue.
Posted Mar 18, 2025 - 18:58 UTC
Investigating
We are investigating an issue with data ingest for various data types. Some customers in the EU region may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.
Posted Mar 18, 2025 - 18:57 UTC
Monitoring
We are investigating an issue with data ingest for various data types. Some customers in the EU region may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.
Posted Mar 18, 2025 - 18:55 UTC
Investigating
We are investigating an issue with data ingest for various data types. Some customers in the EU region may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.
Posted Mar 18, 2025 - 18:50 UTC
This incident affected: Data Ingest : Europe (APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Incident Intelligence API : Europe, Infrastructure Agent : Europe, Log API : Europe, Metric API : Europe, Mobile Agent : Europe, OTLP API : Europe, Trace API : Europe, Synthetics : Europe).
