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New Relic platform

Status of New Relic products and features

Operational
Partial outage
Major outage
Maintenance

Incident History

November 2019 to January 2020

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Data Irregularities - US Region

Incident Report for New Relic

Resolved

Between 15:20 UTC and 17:28 UTC on Tuesday, October 7th, 2025, some customers in the US region may have experienced delays in data appearing within the New Relic UI. Alert notifications may have also been delayed as a result. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

Posted Oct 07, 2025 - 18:48 UTC

Update

Some customers in the US region may be experiencing a delay in data appearing within the New Relic UI. Alert notifications may also be delayed as a result.

Posted Oct 07, 2025 - 17:34 UTC

Investigating

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Posted Oct 07, 2025 - 17:04 UTC

This incident affected: Data Ingest : US (APM Agent : US, Browser Agent : US, Event API : US, Incident Intelligence API : US, Infrastructure Agent : US, Log API : US, Metric API : US, Mobile Agent : US, OTLP API : US, Trace API : US, Synthetics : US).