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  • Operational
  • Partial outage
  • Major outage
  • Maintenance
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Incident History
November 2019 to January 2020

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Multiple Products Alerts/UI Irregularities for US Region
Incident Report for New Relic
Resolved
Between 19:12 - 19:30 UTC, some customers experienced gaps in charts, irregularities in query results and dashboards. Some customers would have experienced delayed, or missed alert notifications. Impacted data will not be recovered.

We’ve resolved the issue with UI and/or alerts for APM, Metrics, Logs, Insights, New Relic One in the US Region. Services have returned to their normal operation.
Posted Jul 10, 2020 - 12:58 PDT
This incident affected: FULL STACK OBSERVABILITY ALERT NOTIFICATIONS : US (APM Alert Notifications : US, Insights Alert Notifications : US, Logs Alert Notifications : US) and FULL STACK OBSERVABILITY UI : US (APM UI : US, Dashboards UI : US, Insights UI : US, Logs UI : US).