Subscribe to updates
All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
Cloud integrations
Status of cloud integrations
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

Subscription preferences

You’re almost done. Select the region, products, and services you use to receive the notifications that matter most to your business.

Warning! You are not subscribed to notifications until you complete the process by submitting your selections on this page.



Receive notifications for the region in
which your account is based (US/EU).


Multiple Products Alerts/UI Irregularities for US Region
Incident Report for New Relic
Between 19:12 - 19:30 UTC, some customers experienced gaps in charts, irregularities in query results and dashboards. Some customers would have experienced delayed, or missed alert notifications. Impacted data will not be recovered.

We’ve resolved the issue with UI and/or alerts for APM, Metrics, Logs, Insights, New Relic One in the US Region. Services have returned to their normal operation.
Posted Jul 10, 2020 - 12:58 PDT
This incident affected: FULL STACK OBSERVABILITY ALERT NOTIFICATIONS : US (APM Alert Notifications : US, Insights Alert Notifications : US, Logs Alert Notifications : US) and FULL STACK OBSERVABILITY UI : US (APM UI : US, Dashboards UI : US, Insights UI : US, Logs UI : US).