Login Irregularities in US and EU Regions
Resolved
From 14:43 UTC to 15:06 UTC on February 21st, customers in the US and EU regions may have been unable to login to the New Relic platform. Services that rely on user credentials may have experienced irregularities. We investigated and resolved this service interruption and impacted services have returned to normal operation.
Posted Feb 21, 2023 - 15:23 UTC
Monitoring
We are seeing the recovery of affected login services and are monitoring for resolution.
Posted Feb 21, 2023 - 15:16 UTC
Investigating
Some customers in the US and EU regions may be experiencing difficulty logging in to the New Relic platform. We are investigating and will provide updates as they become available.
Posted Feb 21, 2023 - 14:59 UTC
This incident affected: UI : US (Alerts : US, APM : US, Auto-Telemetry with Pixie : US, AWS Lambda Integration : US, Browser : US, Dashboards : US, Incident Intelligence : US, Infrastructure : US, Infrastructure Integrations : US, Logs : US, Lookout : US, Mobile : US, Open Instrumentation : US, Proactive Detection : US, Serverless : US, Synthetics : US) and UI : Europe (Alerts : Europe, APM : Europe, Auto-Telemetry with Pixie : Europe, AWS Lambda Integration : Europe, Browser : Europe, Dashboards : Europe, Incident Intelligence : Europe, Infrastructure : Europe, Infrastructure Integrations : Europe, Logs : Europe, Lookout : Europe, Mobile : Europe, Open Instrumentation : Europe, Proactive Detection : Europe, Serverless : Europe, Synthetics : Europe).
