All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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All Products UI and Alerts Irregularities for US Region
Incident Report for New Relic
Resolved
Between 8:33 and 08:55 UTC, some customers experienced data irregularities and false alerts across all products in the US region. Data will not be recovered.

We’ve resolved the issue with UI and Alerts for all Products in the US region. Services have returned to their normal operation.
Posted Nov 18, 2022 - 01:40 PST
Identified
We have identified the issue with the UI and Alerts for all Products in the US region. Notifications are impacted for some customers. We’re working to resolve it.
Posted Nov 18, 2022 - 01:24 PST
Investigating
Some customers are experiencing an issue with the UI and Alerts for all Products in the US region. We will update this page as we resolve the issue.
Posted Nov 18, 2022 - 01:14 PST
This incident affected: UI : US (Alerts : US, APM : US, Auto-Telemetry with Pixie : US, AWS Lambda Integration : US, Browser : US, Dashboards : US, Incident Intelligence : US, Infrastructure : US, Infrastructure Integrations : US, Logs : US, Lookout : US, Mobile : US, Open Instrumentation : US, Proactive Detection : US, Serverless : US, Synthetics : US), Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, Mobile : US, NRQL : US, Serverless : US, Synthetics : US), and Data Ingest : US (APM Agent : US, Browser Agent : US, Event API : US, Incident Intelligence API : US, Infrastructure Agent : US, Log API : US, Metric API : US, Mobile Agent : US, OTLP API : US, Trace API : US).