New Relic Delays for US Region
Resolved
Between 18:30 and 23:40 UTC, some customers experienced delays in New Relic Products. Notifications were impacted for some customers between alert suppression 18:30 to 23:30 UTC.
We’ve resolved the issue with UI and/or alerts for New Relic Products in the US region. Services have returned to their normal operation.
Posted Sep 18, 2021 - 23:53 UTC
Update
The issue with New Relic and/or alerts in the US region is ongoing and identified. Notifications are impacted for some customers. We’re working to resolve it.
Posted Sep 18, 2021 - 22:47 UTC
Update
The issue with New Relic and/or alerts in the US region is ongoing and identified. Notifications are impacted for some customers. We’re working to resolve it.
Posted Sep 18, 2021 - 21:34 UTC
Update
The issue with New Relic and/or alerts in the US region is ongoing and identified. Notifications are impacted for some customers. We’re working to resolve it.
Posted Sep 18, 2021 - 20:08 UTC
Identified
We have identified the issue with UI and/or alerts for New Relic in the US region. Notifications are impacted for some customers. We’re working to resolve it.
Posted Sep 18, 2021 - 18:57 UTC
This incident affected: Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, Mobile : US, NRQL : US, Serverless : US, Synthetics : US), Data Ingest : US (APM Agent : US, Browser Agent : US, Event API : US, Infrastructure Agent : US, Log API : US, Metric API : US, Mobile Agent : US, Trace API : US), and UI : US (Alerts : US, APM : US, Auto-Telemetry with Pixie : US, AWS Lambda Integration : US, Browser : US, Dashboards : US, Incident Intelligence : US, Infrastructure : US, Logs : US, Lookout : US, Mobile : US, Proactive Detection : US, Serverless : US, Synthetics : US).