All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Alert and Data Ingest Latency in EU Region
Incident Report for New Relic
From approximately 20:30 UTC to 21:19 UTC on January 26th, some customers in the EU region may have experienced delayed data ingest and delayed and/or missing alert notifications. To prevent our customers from receiving a high volume of falsely triggered positive alert notifications during this interruption, alerts were temporarily suppressed for applicable customers during this period. We have investigated and resolved this service interruption and impacted services have returned to normal operation.
Posted Jan 26, 2023 - 21:33 UTC
Some customers in the EU region may be experiencing delayed data ingest and delayed and/or missing alert notifications. We are currently investigating and will be providing updates as available.
Posted Jan 26, 2023 - 21:20 UTC
This incident affected: Alert Notifications : Europe (APM : Europe, Browser : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, NRQL : Europe, Serverless : Europe, Synthetics : Europe) and Data Ingest : Europe (APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Incident Intelligence API : Europe, Infrastructure Agent : Europe, Log API : Europe, Metric API : Europe, Mobile Agent : Europe, OTLP API : Europe, Trace API : Europe).