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New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
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Incident History
November 2019 to January 2020

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Browser and Mobile Data Irregularities in EU Region
Incident Report for New Relic
Resolved
Between 14:49 and 15:06 UTC on May 23rd, some customers in the EU region may have experienced delayed data in charts and dashboards for several browser and mobile data sources including JavaScriptErrors, BrowserInteraction, AjaxRequest, BrowserTiming, PageViewTiming, and PageAction events. To prevent our customers from receiving a high volume of false-positive alert notifications for related data types during this interruption, alerts were temporarily suppressed for applicable customers between 14:59 and 15:06 UTC.
Posted May 23, 2023 - 15:29 UTC
This incident affected: Alert Notifications : Europe (Browser : Europe) and Data Ingest : Europe (Browser Agent : Europe).
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