All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Alert Delays in EU Region
Incident Report for New Relic
Resolved
Between 22:26 UTC and 22:54 UTC on December 8th, some customers in the EU region may have experienced delayed and/or missing alert notifications.

We have resolved the issue with alert notifications for customers in the EU region and services have returned to normal operation.
Posted Dec 08, 2022 - 15:39 PST
Monitoring
Between 22:26 UTC and 22:54 UTC on December 8th, some customers in the EU region may have experienced delayed and/or missing alert notifications.

To prevent our customers from receiving a high volume of falsely triggered positive alert notifications during this interruption, alerts were temporarily suppressed for applicable customers between 22:46 UTC and 22:54 UTC. We've identified and corrected the source of alert latency and services have returned to their normal operation. We are continuing to monitor to validate a full recovery.
Posted Dec 08, 2022 - 15:09 PST
Investigating
Some customers in the EU region may be experiencing delayed and/or missing alert notifications. We are investigating and will provide updates on this page as they become available.
Posted Dec 08, 2022 - 14:53 PST
This incident affected: Alert Notifications : Europe (APM : Europe, Browser : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, NRQL : Europe, Serverless : Europe, Synthetics : Europe).