Between 16:05 UTC and 16:47 UTC on November 8th, some customers in the EU region as well as a small percentage of US customers may have experienced errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.
We have investigated and resolved this interruption and the above services have returned to normal operation.
Posted Nov 08, 2023 - 17:03 UTC
Investigating
We are investigating an issue affecting data ingest for all data types. Some customers in the EU region as well as a small percentage of US customers may experience errors when sending data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.
Posted Nov 08, 2023 - 16:52 UTC
This incident affected: Data Ingest : US (APM Agent : US, Browser Agent : US, Event API : US, Incident Intelligence API : US, Infrastructure Agent : US, Log API : US, Metric API : US, Mobile Agent : US, OTLP API : US, Trace API : US) and Data Ingest : Europe (APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Incident Intelligence API : Europe, Infrastructure Agent : Europe, Log API : Europe, Metric API : Europe, Mobile Agent : Europe, OTLP API : Europe, Trace API : Europe).
