Between approximately 14:30 UTC on August 26th and 03:59 UTC on August 27th, some customers in the US region may have experienced missing, delayed, or false alert notifications.
We investigated and resolved this interruption. Impacted services have returned to normal operation.
Posted Aug 27, 2023 - 04:46 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 27, 2023 - 04:17 UTC
Update
We are continuing to work toward resolution on this issue.
Posted Aug 27, 2023 - 03:20 UTC
Update
We are continuing to work toward resolution on this issue.
Posted Aug 27, 2023 - 01:45 UTC
Update
We are continuing to work on a fix for this issue.
Posted Aug 27, 2023 - 00:23 UTC
Update
Some customers in the US region may be experiencing delayed or missing alert notifications, as well as intermittent false positive alerts. We are still actively engaged on this issue. Our teams have scaled the system and tried to reduce traffic where appropriate, as well as implemented additional targeted monitoring to assist with the investigation.
Posted Aug 26, 2023 - 23:10 UTC
Update
We are still investigating this interruption. Some customers in the US region may be experiencing delayed or missing alert notifications, as well as intermittent false positive alerts.
Posted Aug 26, 2023 - 22:00 UTC
Identified
We are continuing to investigate an issue with alerts. Some customers in the US region may be experiencing delayed or missing alert notifications, as well as intermittent false positive alerts. We have engaged all necessary resources and have completed various actions to reduce or mitigate impact while we work to identify the root cause for the interruption.
Posted Aug 26, 2023 - 20:49 UTC
Update
We are continuing to investigate this issue.
Posted Aug 26, 2023 - 20:18 UTC
Update
We are continuing to investigate this issue.
Posted Aug 26, 2023 - 19:47 UTC
Update
We are continuing to investigate this issue.
Posted Aug 26, 2023 - 19:17 UTC
Update
We are continuing to investigate this issue.
Posted Aug 26, 2023 - 18:45 UTC
Update
We are continuing to investigate this issue.
Posted Aug 26, 2023 - 18:10 UTC
Update
We are continuing to investigate this issue.
Posted Aug 26, 2023 - 17:39 UTC
Investigating
We are currently investigating this issue.
Posted Aug 26, 2023 - 17:06 UTC
Update
We are continuing to monitor for any further issues.
Posted Aug 26, 2023 - 16:58 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 26, 2023 - 16:10 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 26, 2023 - 15:56 UTC
Update
We are continuing to investigate this issue.
Posted Aug 26, 2023 - 15:48 UTC
Investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
