All systems are working normally

New Relic platform

Status of New Relic products and features

Operational
Partial outage
Major outage
Maintenance

Incident History

November 2019 to January 2020

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Data Irregularities in the US and EU Region

Incident Report for New Relic

Resolved

Between 13:51 UTC and 15:20 UTC, some customers in the US and EU region may have experienced errors sending golden signal data to New Relic, issues in viewing data in real time, and delayed or missing alert notifications related to real time data.

Posted Aug 07, 2025 - 15:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 07, 2025 - 15:25 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 07, 2025 - 15:17 UTC

Update

Some customers in the US and EU regions may be experiencing delayed golden signal data in queries, charts, and dashboards as well as delayed or missing alert notifications for related data.

Posted Aug 07, 2025 - 15:06 UTC

Investigating

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Posted Aug 07, 2025 - 15:00 UTC

This incident affected: UI : US (Dashboards : US) and UI : Europe (Dashboards : Europe).