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New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Alert Notification Irregularities in the US Region
Incident Report for New Relic
Resolved
Between 00:03 UTC and 00:43 UTC on March 3rd, some customers in the US region may have experienced delayed or missing alert notifications. We resolved this service interruption and impacted services have returned to normal operations.
Posted Mar 03, 2023 - 00:48 UTC
Identified
We are seeing recovery of underlying services and some alert processing is successful.
Posted Mar 03, 2023 - 00:37 UTC
Update
To prevent our customers from receiving a high volume of falsely triggered positive alert notifications during this interruption, alerts are temporarily suppressed for some customers in the US region. We are investigating this issue and will provide an update shortly.
Posted Mar 03, 2023 - 00:19 UTC
Investigating
We are investigating a service interruption that may impact alert notifications for customers in the US region. Please continue to monitor this page for updates.
Posted Mar 03, 2023 - 00:13 UTC
This incident affected: Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, Mobile : US, NRQL : US, Serverless : US, Synthetics : US).
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