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All systems are working normally
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New Relic platform
Status of New Relic products and features
Cloud integrations
Status of cloud integrations
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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New Relic UI Unavailable in US and EU Region
Incident Report for New Relic
Between 17:54 and 18:12 UTC Thursday, December 12th, customers experienced 'Permission Denied' errors when accessing New Relic in the US and EU regions.

We’ve resolved the issue with UI in the US and EU regions. Services have returned to their normal operation.
Posted Dec 12, 2019 - 10:26 PST
Some customers are experiencing an issue accessing New Relic products in the US and EU Regions. We will update this page as we resolve the issue.
Posted Dec 12, 2019 - 10:12 PST
This incident affected: FULL STACK OBSERVABILITY UI : US (APM UI : US, Browser UI : US, Dashboards UI : US, Infrastructure UI : US, Insights UI : US, Mobile UI : US, Synthetics UI : US).