All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Case Creation Temporarily Unavailable in In-Product Support
Scheduled Maintenance Report for New Relic
Completed
The system maintenance is now complete and services have been restored. New cases can be filed using the In-Product Support experience in New Relic One again.
Posted Jan 16, 2022 - 05:35 UTC
Verifying
The maintenance is complete. The ability to create cases through In-Product Support will be restored shortly.
Posted Jan 16, 2022 - 05:31 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 16, 2022 - 03:00 UTC
Scheduled
The case creation feature in the New Relic One In-Product Support experience will be temporarily unavailable during a short period of downtime due to system maintenance. For immediate assistance during this time, please visit our Explorers Hub community at discuss.newrelic.com.
Posted Jan 16, 2022 - 02:41 UTC
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