All systems are working normally
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New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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New Relic Inaccessible in EU Region
Incident Report for New Relic
Resolved
Between 21:16 UTC to 22:57 UTC on July 17th, 2023, some customers in the EU region may have experienced difficulties logging into the New Relic platform and viewing various UI components, data drops for mobile and browser data, and delayed or missing alert notifications. We have resolved this service interruption and impacted services have returned to normal operation.
Posted Jul 17, 2023 - 22:58 UTC
Update
Some customers in the EU region may be experiencing difficulties logging into the New Relic platform and viewing various UI components, data drops for mobile and browser data, and delayed or missing alert notifications. We're investigating and will provide updates as they become available.
Posted Jul 17, 2023 - 22:16 UTC
Update
Some customers in the EU region may be experiencing difficulties logging into the New Relic platform and viewing various UI components. We're investigating and will provide updates as they become available.
Posted Jul 17, 2023 - 21:30 UTC
Investigating
We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Posted Jul 17, 2023 - 21:25 UTC
This incident affected: Alert Notifications : Europe (APM : Europe, Browser : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, NRQL : Europe, Serverless : Europe, Synthetics : Europe), Data Ingest : Europe (APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Incident Intelligence API : Europe, Infrastructure Agent : Europe, Log API : Europe, Metric API : Europe, Mobile Agent : Europe, OTLP API : Europe, Trace API : Europe), and UI : Europe (Alerts : Europe, APM : Europe, Auto-Telemetry with Pixie : Europe, AWS Lambda Integration : Europe, Browser : Europe, Dashboards : Europe, Incident Intelligence : Europe, Infrastructure : Europe, Infrastructure Integrations : Europe, Logs : Europe, Lookout : Europe, Mobile : Europe, Open Instrumentation : Europe, Proactive Detection : Europe, Serverless : Europe, Synthetics : Europe).
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