All systems are working normally
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New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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New Relic UI Irregularities in US Region
Incident Report for New Relic
Resolved
Between 06:07 UTC and 06:35 UTC on February 13th, some customers in the US region may have experienced the New Relic One UI returning errors or not loading as expected.

We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Posted Feb 13, 2024 - 07:44 UTC
Monitoring
We are seeing recovery of impacted services and monitoring for stability of the environment.
Posted Feb 13, 2024 - 06:58 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 13, 2024 - 06:46 UTC
Update
We are continuing to investigate this issue.
Posted Feb 13, 2024 - 06:37 UTC
Investigating
Some customers in the US region may be experiencing the New Relic One UI returning errors or not loading as expected.
Posted Feb 13, 2024 - 06:33 UTC
This incident affected: UI : US (Alerts : US, APM : US, Auto-Telemetry with Pixie : US, AWS Lambda Integration : US, Browser : US, Dashboards : US, Incident Intelligence : US, Infrastructure : US, Infrastructure Integrations : US, Logs : US, Lookout : US, Mobile : US, Open Instrumentation : US, Proactive Detection : US, Serverless : US, Synthetics : US).
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