All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Metrics lag in the US region
Incident Report for New Relic
Resolved
Between 15:26 and 16:50 UTC, some customers experienced metrics lag across multiple products. Notifications were impacted for some customers between 15:52 and 17:00 UTC.

We’ve resolved the issue with metric lag for multiple products in the US region. Services have returned to their normal operation.
Posted Feb 10, 2021 - 17:06 UTC
Update
Between 15:26 and 16:50 UTC, some customers experienced metrics lag across multiple products. Notifications were impacted for some customers between 15:52 and 17:00 UTC.

We’ve resolved the issue with metric lag for multiple products in the US region. Services have returned to their normal operation.
Posted Feb 10, 2021 - 17:05 UTC
Update
We are continuing to work on a fix for this issue.
Posted Feb 10, 2021 - 16:52 UTC
Identified
We have identified the issue with metrics data lag across multiple products in the US region. Notifications are impacted for some customers. We’re working to resolve it.
Posted Feb 10, 2021 - 16:27 UTC
This incident affected: Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, Mobile : US, NRQL : US, Serverless : US, Synthetics : US) and UI : US (Alerts : US, APM : US, Browser : US, Dashboards : US, Infrastructure : US, Logs : US, Mobile : US, Serverless : US).