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New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Synthetics data delays for the EU and US Region

Incident Report for New Relic

Resolved

Between 5:42 and 9:25 UTC, some customers experienced delays in results for Synthetics checks and alerting related to Synthetics in the US and EU region.

We’ve resolved the issue with for Synthetics in the US and EU regions. Services have returned to their normal operation.
Posted Nov 10, 2022 - 09:44 UTC

Identified

Some customers in the US region may be experiencing delays for results from Synthetics checks and alerting related to Synthetics. We will update this page as we work to resolve the issue.
Posted Nov 10, 2022 - 09:01 UTC

Update

Some customers are experiencing an issue with alerts for the Synthetics product in the US and EU region. We will update this page as we resolve the issue.
Posted Nov 10, 2022 - 08:17 UTC

Investigating

We are currently investigating this issue.
Posted Nov 10, 2022 - 08:16 UTC
This incident affected: Alert Notifications : US (Synthetics : US) and Alert Notifications : Europe (Synthetics : Europe).
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