All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
Cloud integrations
Status of cloud integrations
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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All products - Alerts/UI unavailable for EU Region
Incident Report for New Relic
Between 14:20 and 15:51 UTC, some customers experienced issues with UI and alerts for all Products in the EU region. Notifications were impacted for some customers between 14:29 and 16:01 UTC.

We’ve resolved the issue with UI and alerts for Full Stack Observability, TDP and AI Products in the EU region. Services have returned to their normal operation.
Posted Jun 03, 2021 - 09:26 PDT
We have identified the issue with UI and alerts for all Products in the EU region. Notifications are impacted for some customers. We’re working to resolve it.
Posted Jun 03, 2021 - 08:04 PDT
This incident affected: FULL STACK OBSERVABILITY UI : Europe (Alerts UI : Europe, APM UI : Europe, Browser UI : Europe, Dashboards UI : Europe, Infrastructure UI : Europe, Logs UI : Europe, Mobile UI : Europe, Serverless UI : Europe, AWS Lambda Integration : Europe, Synthetics UI : Europe, APM Agent : Europe, Browser Agent : Europe, Infrastructure Agent and Integrations : Europe, Mobile Agent : Europe, Lookout UI : Europe), FULL STACK OBSERVABILITY ALERT NOTIFICATIONS : Europe (APM Alert Notifications : Europe, Browser Alert Notifications : Europe, Infrastructure Alert Notifications : Europe, Insights Alert Notifications : Europe, Logs Alert Notifications : Europe, Mobile Alert Notifications : Europe, Serverless Alert Notifications : Europe), TELEMETRY DATA PLATFORM ALERT NOTIFICATIONS : Europe (NRQL Alerts : Europe), APPLIED INTELLIGENCE : Europe (Incident Intelligence : Europe, Proactive Detection : Europe), and TELEMETRY DATA PLATFORM DATA INGEST : Europe (Event API : Europe, Log API : Europe, Metrics API : Europe, Trace API : Europe).