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All systems are working normally
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New Relic platform
Status of New Relic products and features
Cloud integrations
Status of cloud integrations
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
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Incident History
November 2019 to January 2020

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Alerts Delayed/Missing and UI Irregularities
Incident Report for New Relic
Resolved
Between 23:15 and 23:30 UTC, some customers experienced problems with delayed or missing alerts, and problems accessing the UI. Data will not be recovered.

We’ve resolved the issue with UI and/or alerts. Services have returned to their normal operation.
Posted Feb 04, 2020 - 16:04 PST
This incident affected: INSIGHTS : US (UI/Charts : US, Alert notifications : US), NEW RELIC ONE : US (Dashboards : US, Charts : US), INFRASTRUCTURE : US (UI/Charts : US, Alert notifications : US), APM : US (UI/Charts : US, Alert notifications : US), BROWSER : US (UI/Charts : US, Alert notifications : US), BROWSER : Europe (UI/Charts : Europe, Alert notifications : Europe), SYNTHETICS : Europe (UI/Charts : Europe, Alert notifications : Europe), INFRASTRUCTURE : Europe (UI/Charts : Europe, Alert notifications : Europe), MOBILE : Europe (UI/Charts : Europe, Alert notifications : Europe), INSIGHTS : Europe (UI/Charts : Europe, Alert notifications : Europe), NEW RELIC ONE : Europe (Dashboards : Europe, Charts : Europe), APM : Europe (UI/Charts : Europe, Alert notifications : Europe), SUPPORT : US (Documentation : US, Support Portal : US, Explorers Hub : US), MOBILE : US (UI/Charts : US, Alert notifications : US), and SYNTHETICS : US (UI/Charts : US, Alert notifications : US).