All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Android Mobile Application Issues - US and EU Region

Incident Report for New Relic

Resolved

Between 06:09 UTC and 07:43 UTC on March 5th 2025, some customers in the US and EU region may have experienced difficulties using the New Relic android application.
 
We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Posted 13 days ago. Mar 05, 2025 - 08:02 UTC

Update

We are continuing to monitor for any further issues.
Posted 13 days ago. Mar 05, 2025 - 07:52 UTC

Monitoring

A fix has been implemented and monitoring the results.
Posted 13 days ago. Mar 05, 2025 - 07:50 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted 13 days ago. Mar 05, 2025 - 07:48 UTC

Update

New users are unable to login to Android application for the first time.
Posted 13 days ago. Mar 05, 2025 - 07:43 UTC

Investigating

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Posted 13 days ago. Mar 05, 2025 - 07:40 UTC
This incident affected: UI : US (Mobile : US) and UI : Europe (Mobile : Europe).
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