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All systems are working normally
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New Relic platform
Status of New Relic products and features
Cloud integrations
Status of cloud integrations
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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US Region Query Builder intermittent errors
Incident Report for New Relic
Between 7.30am and 3.50pm UTC, some customers experienced intermittent Query builder errors

We’ve resolved the issue with UI for Dashboard services in the US region. Services have returned to their normal operation.
Posted Sep 07, 2020 - 08:54 PDT
Some customers are experiencing an issue with Dashboard Service in the US region. We will update this page as we resolve the issue.
Posted Sep 07, 2020 - 08:25 PDT
We are currently investigating this issue.
Posted Sep 07, 2020 - 08:24 PDT
This incident affected: FULL STACK OBSERVABILITY UI : US (Dashboards UI : US, Insights UI : US).