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New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Metrics Delay for Some GCP and AWS EU Accounts

Incident Report for New Relic

Resolved

Between 10:27 UTC and 13:12 UTC on August 2nd, some customers in the EU region may have experienced delayed in data related to Metrics and Tags. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Posted Sep 02, 2025 - 13:15 UTC

Monitoring

Some customers in the EU region have reported recovery in data related to Metrics and Tags.
Posted Sep 02, 2025 - 13:06 UTC

Update

Some customers in the EU region may experience delay in viewing Metrics and Tag Data.
Posted Sep 02, 2025 - 12:26 UTC

Update

We are investigating an issue with delay in data related to Metrics and Tags
Posted Sep 02, 2025 - 12:15 UTC

Update

We are investigating an issue with delay in data related to Metrics and Tags
Posted Sep 02, 2025 - 11:49 UTC

Investigating

We are investigating an issue with delay in data related to Metrics and Tags
Posted Sep 02, 2025 - 11:49 UTC
This incident affected: Data Ingest : Europe (Metric API : Europe).
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