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New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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APM and Browser Summary Page Irregularities in US Region

Incident Report for New Relic

Resolved

Between 14:05 UTC and 14:25 UTC on September 8, some customers in the US region may have experienced an issue with the summary page not loading for APM and Browser. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
Posted Sep 08, 2025 - 14:41 UTC

Update

We are investigating an issue with the summary page not loading for APM and Browser for some customers. Please continue to monitor this page for updates.
Posted Sep 08, 2025 - 14:34 UTC

Investigating

We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
Posted Sep 08, 2025 - 14:21 UTC
This incident affected: Data Ingest : US (APM Agent : US, Browser Agent : US) and UI : US (APM : US, Browser : US).
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