All systems are working normally
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New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Alerts and UI Delays for multiple products in EU Region
Incident Report for New Relic
Resolved
Between 07:45 UTC and 9:00 UTC Sunday, April 5th, some customers experienced irregularities and gaps in charts in the UI and missing or delayed Alert notifications for multiple products in the EU Region.

We’ve resolved the issue with UI and alerts for the EU region. Services have returned to normal operation.
Posted Apr 05, 2020 - 09:28 UTC
Monitoring
Between 07:45 UTC and 9:00 UTC Sunday, April 5th, some customers experienced irregularities and gaps in charts in the UI and missing or delayed Alert notifications for multiple products in the EU Region.

We’ve resolved the issue with UI and alerts for the EU region and are monitoring for stability.
Posted Apr 05, 2020 - 09:23 UTC
Update
Some customers are experiencing an issue with UI and alerts for multiple products in the EU Region. We will update this page as we resolve the issue.
Posted Apr 05, 2020 - 08:34 UTC
Investigating
Some customers are experiencing an issue with UI and alerts for Infrastructure in the EU Regions. We will update this page as we resolve the issue.
Posted Apr 05, 2020 - 07:59 UTC
This incident affected: Alert Notifications : Europe (APM : Europe, Browser : Europe, Infrastructure : Europe, Mobile : Europe, Synthetics : Europe) and UI : Europe (Infrastructure : Europe).