All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Services Delayed for EU Region
Incident Report for New Relic
Resolved
Between 21:54 UTC and 23:15 UTC, some customers experienced irregularities in query results and dashboards, and delays in alert notifications in the EU Region. Notifications were impacted for some customers between alert suppression duration of 21:00 UTC to 23:15 UTC We’ve resolved the issue in the EU region. Services have returned to their normal operation.
Posted Feb 10, 2021 - 00:03 UTC
Identified
We have identified the issue with delayed services and alerts for EU region. Notifications are impacted for some customers. We’re working to resolve it.
Posted Feb 09, 2021 - 22:58 UTC
Investigating
Some customers are experiencing an issue with alerts in the EU region. Notifications are impacted for some customers. We will update this page as we resolve the issue.
Posted Feb 09, 2021 - 22:09 UTC
This incident affected: Alert Notifications : Europe (APM : Europe, Browser : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, NRQL : Europe, Serverless : Europe, Synthetics : Europe), Data Ingest : Europe (APM Agent : Europe, Browser Agent : Europe, Event API : Europe, Infrastructure Agent : Europe, Log API : Europe, Metric API : Europe, Mobile Agent : Europe, Trace API : Europe), and UI : Europe (Alerts : Europe, APM : Europe, AWS Lambda Integration : Europe, Browser : Europe, Dashboards : Europe, Incident Intelligence : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, Proactive Detection : Europe, Serverless : Europe, Synthetics : Europe).