Between 20:17 UTC and 23:14 UTC on July 1, some customers in the US region may have experienced issues viewing and querying data. Alert notifications may have been delayed or missing for impacted customers. We investigated and resolved an interruption with our cloud provider.
Posted Jul 01, 2023 - 23:45 UTC
We are continuing to investigate this issue.
Posted Jul 01, 2023 - 22:52 UTC
New Relic teams are continuing to work with our cloud provider, as well as investigating opportunities to mitigate or reduce impact for our customers. Some customers in the US region may be experiencing issues viewing and querying data, as well as delayed or missing alert notifications.
Posted Jul 01, 2023 - 22:42 UTC
We are investigating a potential interruption with one of our cloud providers. Some customers in the US region may be experiencing issues viewing and querying data. Alert notifications may be missing or delayed for impacted accounts.
Posted Jul 01, 2023 - 21:54 UTC
We are currently investigating this issue.
Posted Jul 01, 2023 - 21:32 UTC
This incident affected: UI : US (Alerts : US) and Data Ingest : US (Infrastructure Agent : US, Log API : US, Metric API : US, Mobile Agent : US).