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New Relic platform
Status of New Relic products and features
Cloud integrations
Status of cloud integrations
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Lookout UI Unavailable
Incident Report for New Relic
Resolved
Between 21:59 and 23:37 UTC, some customers experienced data not populating when attempting to view the Lookout UI for accounts based in the EU region.

We’ve resolved the issue with the Lookout UI in the EU region. Services have returned to their normal operation.
Posted Apr 08, 2021 - 18:01 PDT
Identified
We have identified the issue with the Lookout UI in the EU region. Data collection is not impacted. We’re working to resolve the issue.
Posted Apr 08, 2021 - 16:53 PDT
Investigating
Some customers are experiencing an issue with a the Lookout UI in the EU region. We will update this page as we resolve the issue.
Posted Apr 08, 2021 - 15:24 PDT
This incident affected: FULL STACK OBSERVABILITY UI : Europe (Lookout UI : Europe).