All systems are working normally
Region: See status by region.
New Relic platform
Status of New Relic products and features
  • Operational
  • Partial outage
  • Major outage
  • Maintenance
Region: See status by region.
Incident History
November 2019 to January 2020

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Synthetics Irregularities - US Region

Incident Report for New Relic

Resolved

Between 10:47 UTC and 14:59 UTC, some customers in the US region may have experienced irregularities for Synthetics such as delays for job processing and results. We have investigated and resolved this interruption and impacted services have returned to normal operations.
Posted Sep 09, 2025 - 15:15 UTC

Monitoring

The fix has now been implemented and services have returned to normal. The team are continuing to monitor the recovery
Posted Sep 09, 2025 - 14:50 UTC

Identified

The issue has been identified and our team and working to implement a fix.
Posted Sep 09, 2025 - 14:15 UTC

Update

Our team continues to investigate the service interruption. Some customers in the US region will see impacted Synthetic checks.
Posted Sep 09, 2025 - 13:14 UTC

Investigating

We are currently investigating a service interruption impacting our Synthetics checks.
Posted Sep 09, 2025 - 12:52 UTC
This incident affected: UI : US (Synthetics : US).
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