Between 15:11 and 16:55 UTC, some customers experienced synthetics delays and irregularities in the US West region due to issues with a hosting provider. The hosting provider has resolved the issue and our services have returned to their normal operation.
Posted Dec 15, 2021 - 17:02 UTC
Identified
We have identified the issue with UI and alerts for New Relic in the US region. This issue is due to an ongoing service degradation with a hosting provider. Notifications and synthetics checks are impacted for some customers. We’re working to resolve it.
Posted Dec 15, 2021 - 16:49 UTC
Update
We are continuing to investigate this issue.
Posted Dec 15, 2021 - 16:21 UTC
Investigating
We are currently investigating this issue.
Posted Dec 15, 2021 - 16:15 UTC
This incident affected: Alert Notifications : US (Infrastructure : US, NRQL : US, Serverless : US, Synthetics : US), UI : US (AWS Lambda Integration : US, Infrastructure : US, Infrastructure Integrations : US, Serverless : US, Synthetics : US), and Data Ingest : US (Infrastructure Agent : US).
