All Products UI Unavailable and Mobile Alerts notifications for US and EU region
Between 10:05 and 11:00 UTC, some customers experienced UI unavailability for all Products in the US and EU region. Data collection for Mobile was impacted, Data will not be recovered. Notifications were impacted for some customers between 10:32 and 10:52 UTC.
We’ve resolved the issue with UI unavailability for all Products and Mobile data collection in the US and EU region. Services have returned to their normal operation.
We have identified the issue with UI for all Products and Mobile Alerts notifications in the US and EU region. Notifications are impacted for some customers. We’re working to resolve it.
We are continuing to investigate this issue.
Some customers are experiencing an issue with UI for all Products and Mobile Alerts notifications in the US and EU region. We will update this page as we resolve the issue.
This incident affected: FULL STACK OBSERVABILITY UI : US (Alerts UI : US, APM UI : US, Browser UI : US, Dashboards UI : US, Infrastructure UI : US, Logs UI : US, Mobile UI : US, Serverless UI : US, AWS Lambda Integration : US, Synthetics UI : US, APM Agent : US, Browser Agent : US, Infrastructure Agent and Integrations : US, Mobile Agent : US, Lookout UI : US), FULL STACK OBSERVABILITY UI : Europe (Alerts UI : Europe, APM UI : Europe, Browser UI : Europe, Dashboards UI : Europe, Infrastructure UI : Europe, Logs UI : Europe, Mobile UI : Europe, Serverless UI : Europe, AWS Lambda Integration : Europe, Synthetics UI : Europe, APM Agent : Europe, Browser Agent : Europe, Infrastructure Agent and Integrations : Europe, Mobile Agent : Europe, Lookout UI : Europe), APPLIED INTELLIGENCE : Europe (Incident Intelligence : Europe, Proactive Detection : Europe), APPLIED INTELLIGENCE : US (Incident Intelligence : US, Proactive Detection : US), TELEMETRY DATA PLATFORM DATA INGEST : US (Event API : US, Log API : US, Metric API : US, Trace API : US), TELEMETRY DATA PLATFORM DATA INGEST : Europe (Event API : Europe, Log API : Europe, Metrics API : Europe, Trace API : Europe), FULL STACK OBSERVABILITY ALERT NOTIFICATIONS : US (Mobile Alert Notifications : US), and FULL STACK OBSERVABILITY ALERT NOTIFICATIONS : Europe (Mobile Alert Notifications : Europe).