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  • Operational
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Incident History
November 2019 to January 2020

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Mobile Alerts/UI Delays for US Region
Incident Report for New Relic
Resolved
Between 23:45 UTC July 15th and 00:17 July 16th UTC, some customers experienced Mobile chart irregularities and delayed or false Mobile alert notifications.

We’ve resolved the issue with UI and alerts for Mobile in the US region. Services have returned to their normal operation.
Posted Jul 15, 2020 - 17:19 PDT
Identified
We have identified the issue with UI and alerts for Mobile in the US region. Notifications are impacted for some customers. We’re working to resolve it.
Posted Jul 15, 2020 - 17:03 PDT
Investigating
Some customers are experiencing an issue with UI and alerts for Mobile in the US region. We will update this page as we resolve the issue.
Posted Jul 15, 2020 - 16:57 PDT
This incident affected: FULL STACK OBSERVABILITY ALERT NOTIFICATIONS : US (Mobile Alert Notifications : US) and FULL STACK OBSERVABILITY UI : US (Mobile UI : US).