New Relic Unavailable in US and EU Regions
Resolved
Between 00:10 and 00:40 UTC, Wednesday February 26th, customers experienced errors when attempting to access New Relic. Some customers experienced missed or false alerts. Impacted data will not be recovered.
We’ve resolved the issue accessing New Relic and notifications are being processed. Services have returned to their normal operation.
Posted Feb 26, 2020 - 00:52 UTC
Identified
We have identified the issue with New Relic in the US and EU regions. Notifications are impacted. We’re working to resolve it.
Posted Feb 26, 2020 - 00:38 UTC
Investigating
Customers are experiencing an issue logging in and accessing New Relic in the US and EU regions. We will update this page as we resolve the issue.
Posted Feb 26, 2020 - 00:20 UTC
This incident affected: Alert Notifications : US (APM : US, Browser : US, Infrastructure : US, Logs : US, Mobile : US, Serverless : US, Synthetics : US), Alert Notifications : Europe (APM : Europe, Browser : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, Serverless : Europe, Synthetics : Europe), UI : US (APM : US, AWS Lambda Integration : US, Browser : US, Dashboards : US, Infrastructure : US, Logs : US, Mobile : US, Serverless : US, Synthetics : US), and UI : Europe (APM : Europe, AWS Lambda Integration : Europe, Browser : Europe, Dashboards : Europe, Infrastructure : Europe, Logs : Europe, Mobile : Europe, Serverless : Europe, Synthetics : Europe).
